Asked to pay for the CDs pack

[Maria Randazzo]

Hi all

Just to clarify, while the CDs and the shipping are completely free of 
charge, taxes and duties that customs in your country decide to charge 
you is not within Canonical's control. The larger the order, the larger 
the chance of the shipment being stopped and the larger the duty that 
could be demanded. For the vast majority of shipments (including the 
vast number of small or relatively small shipments), duties have not 
been charged and CDs have passed through borders without problems.

However, we make an exception for the Loco teams and Canonical is happy 
to pay for the taxes.
But as Laura said, you will need to contact me privately :)


Thanks!!
Maria






On 09/05/10 12:30, Ddorda wrote:
> Hello there,
> I had a call today from TNT asking me to pay 250 NIS (about $65) for 
> the pack.
> I asked them to check if the sender can pay for it, as i don't think i 
> was supposed to pay.
>
> did that happened to someone but me? how do you deal with it?
>
> Dor (Ubuntu Israel LoCo).