Return the ShipIt CDs?

[Maria Randazzo]

Hi Phoung

I  contacted you many times but I didn't get any answer... We need a new
telephone number as the one you gave us is not working.

Canonical can pay for these taxes.
I was told by TNT that Canonical might also be charged for the storage.
Not very Customs charges for this so we will see if we can avoid that
expense.

We can request to get the package back, please confirm you are happy to do
so.

We are also happy to pay for the taxes and deliver them. Could you please
let me know as soon as possible?

If you decide to get the CDs I will need your telephone number as soon as
possible, please.

Note that if we get them back, Canonical wont be able to send you the money
for those taxes.

Many Thanks
Maria



On 28/06/2010 07:37, "Phuong Vo" <clarious at gmail.com> wrote:

> Hello everyone!
> 
> I am ubuntu-vn LoCo contact, recently we have requested the CDs pack
> from ShipIt program, and now the shipping company is asking me to pay
> 262$ for the tax on the CDs (5$ per CD * 350 CDs * 15% tax). I tried
> to solve it with the custom with no result. I know that Canonical can
> pay the money for those CDs, but with that money we can buy more than
> 3000 blank CDs and burn them ourselves, so I am not sure if it is
> worth it (also the fee for keeping the CDs in the warehouse is 5$/day,
> so it is already 50$ now), and aftes discussing we decided to return
> the CDs. I don't know how exactly though, maybe if we don't pay the
> tax for a while then they will return them? I have no knowledge at all
> about this matter, maybe someone can explain it to me?
> 
> And it is also partly my fault that the tax is so high like that, I
> should have contacted an organization or government agency for
> receiving the CDs, instead of sending it to me, that way maybe we
> wouldn't have to pay any tax. Or at least send to another member in
> another city, as the local custom is quite... well...
> 
> So I am apology for this problem that my carelessness has caused, and
> wish to listen to advices from another LoCos (Ubuntu-vn is quite
> young, and so is its members).
> 
> Have a nice new week!

-- 
Maria Randazzo
Canonical UK Ltd.
T. +44 20 7630 2469 (dir)  T. +44 20 7630 2400 (main)
maria.randazzo at canonical.com <mailto:maria.randazzo at canonical.com>
Ubuntu - Linux for human beings | www.ubuntu.com <http://www.ubuntu.com>