Are you providing Local Support?

[YoBoY]

Hi,

Sorry to ask this stupid question but, what is Local Support ?

Lot of teams in the https://wiki.ubuntu.com/LoCoTeamList and in 
http://loco.ubuntu.com/ are providing local support, but I really don't 
understand what is this "Local Support" for the Loco Teams. I don't 
think my team is providing such thing. In my comprehension of the words, 
local support is when a user can call to have help from another 
user/member in his area. How a new user can understand that "provide 
local support" ?

So I'll really pleased if the other locos could share their thought 
about that.

Thanks

YoBoY
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