No subject

support method to help users with issues they have so I don't think
that them not using irc/forums is an issue our IRC channel sits at
+-20 people of which about 5 are active our forum doesn't really get
that many new posts.

Our mailing lists are pretty active and when ever people ask questions
they seem to get top notch answers. Just think of it as a
location/cultural thing at least in the ZA community they don't use
forums or IRC but are pretty happy to ask and be active on mailing
lists and attend release parties even if they don't actively reply yes
:)

Hope this at least helps a little. Any ubuntu is good ubuntu IMHO

David