Connecting users to LoCo's via IRC

Elizabeth Krumbach lyz at
Wed Aug 5 16:30:19 BST 2009

On Mon, Aug 3, 2009 at 9:06 AM, Matthew East<mdke at> wrote:
> I don't think this would be a problem for those local teams that
> provide irc support, but it's probably worth bearing in mind that not
> all local teams do that. Plenty of the English speaking ones might
> defer to #ubuntu for that. It would be necessary to maintain a list of
> those that provide this support. And as others have mentioned, some
> effort would be required to reconcile language codes with country
> codes.

I think this is worth repeating. Not only do not all the teams offer
support and instead defer to #ubuntu (#ubuntu-us will offer support if
people happen to be around and know the answer, but the focus of the
channel is coordination between and mentorship for US Teams so we tend
to forward people along to #ubuntu), but some teams are simply too
small to offer adequate support. Imagine how frustrating it would be
for a user to join a localized channel that has no one available to
help, or even say hello, as frustrating as it is to join the crowded
#ubuntu channel and feel ignored, the quiet localized channel might
give the impression that Ubuntu support via IRC is unavailable.

Elizabeth Krumbach // Lyz // pleia2

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