kmail doesn't show email or headers

[Charles T. Bell]

On 02/27/2017 12:49 PM, Michael Hirsch wrote:
> FYI, here is a screenshot of his kmail window
> 
> ​
> Michael
> 
> On Mon, Feb 27, 2017 at 10:45 AM, Michael Hirsch <mdhirsch at gmail.com
> <mailto:mdhirsch at gmail.com>> wrote:
> 
>     My dad called me this morning in a panic with this problem and I was
>     unable to help him.  I hope someone here knows the answer.
> 
>     He uses kontact and kmail for his email, and has for around 15 years.
>     I'm pretty sure he's running 16.04, the latest LTS Kubuntu.
> 
>     He has many mail folders, which he can see fine in kmail.  But
>     clicking on one does not display the contents at all.  Neither the
>     headers nor any contents display.
> 
>     He usually has a 3 panel view with the folders down the left side, the
>     headers at the top of the right side, and the message contents at the
>     bottom of the right side.  The panels should have panel dividers in
>     between the panels.
> 
>     Now he has only the folders.  Only the single panel with no panel
>     dividers.
> 
>     Any ideas for where the missing panels are?
> 
>     I've been trying to find the place that kmail keeps it's settings for
>     the panel dividers' locations.  If I can reset them then I hope they
>     will show up.
> 
>     Where can I find the values of the dividers?
> 
>     Thanks,
> 
>     Michael
> 
> 
> 
> 
Did you have him check the "Settings" menu?
Then click "Configure Kmail..."?
Then click "Appearance"?
Then click "Layout"?
Make sure that "Show the message preview pane below the message list"?

Since I use Thunderbird, not Kmail, that is the best I can suggest to help.
Good luck!

Tom Bell
-- 
The thing about quotes on the internet is you
cannot confirm their validity. ~Abraham Lincoln
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