kmail doesn't work after new update.

Steven Vollom stevenvollom at sbcglobal.net
Sun Aug 30 21:49:48 UTC 2009


Trim
> Following your bug report post, I see that you are not receiving email as
> well as not being able to send it, and that this occurred after installing
> 8 updates on 8/17. 

I just got access to email again.  Sorry to be so slow in response.  I am not 
sure about the date as 8/17, but I suspect it is the correct date.

> Did you install or configure any other software at that
> time?

Nothing at all.  The updates was the only installation of anything that I can 
remember.  I suppose I may have forgotten something, but I don't think so and 
don't know how to check to make sure.

> Are you running any sort of firewall program?  

Whatever the default firewall is that Kubuntu provides is the only firewall I 
use.  I don't know much about firewalls, but how would I find what firewalls are 
installed on my computer?

> Earlier you had
> intended to install moblock.  Did you get that working?  If you did try
> turning it off  (or any other firewall that you have running) and see if
> you can get and receive mail.

Yes I got Moblock working.  It was working for quite a while without any effect 
on kmail or the normal operation of the computer.  I am on another computer 
right now, so I will have to try shutting down moblock and trying kmail when 
back on my main computer.  How do I locate and shut down whatever firewall may 
be on my computer?
>
> Do you know what the 8 updates were for?  If not you can run:
>
> cat /var/log/dpkg.log | grep 2009-08-17
>
> to see what you changed on 8/17.  Or you can open the file in kate and look
> at the lines dated 2009-08-17  -- you don't need to use sudo or kdesuo in
> either case.

It has been so long that I have not had communication, I will look at the log.  
I am not sure I will understand what it says.  I have already lost time from 
your help, and it will take some more for me to satisfy your recommendations, 
but thanks for continuing to help me.  I will get back to you as soon as I 
can.  I will copy to a thumb drive, the log, if I can recognize the changes 
and send them to you.

Steven
>
> John Vifian




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