Filing Bugs in Kubuntu

Scott Kitterman ubuntu at kitterman.com
Sat Jan 23 18:12:46 GMT 2010


On Saturday 23 January 2010 12:35:37 pm Richard JOHNSON wrote:
> On Sat, Jan 23, 2010 at 02:43:43PM +0100, Harald Sitter wrote:
> [...]
...
> > So we can continue arguing about how it should be done, but unless we all
> > get a triage rate to compete with Jonathan's, I do not think that we have
> > really any say.
> 
> See, I feel we took the easy way out, and I feel it may not be the correct
> way. We never attempted to hold a triage day at all. I am definitely not
> blaming anyone for not attempting this, as I am just as guilty if not more.
> I know I could have taken the initiative to do so, and I wish I would have.
> I have no problems with bugs going upstream at all. I kind of worry about
> the instances where DrKonqi doesn't get enough information and doesn't
> allow one to file a bug report. This happens plenty of times, especially
> when one doesn't have the necessary packages installed. I just made
> KEuroCalc crash, which isn't in KDE. Yet the KDE Crash Handler comes up,
> provides you the "Report a bug" feature. If you go through the wizard, in
> the end it doesn't allow you file a bug report. Of course because KEuroCalc
> isn't in KDE. Now what does the user do? If the user isn't aware of filing
> the bug report in LP instead, then this is a bug that doesn't get reported.
> Kind of like the popups on Windows where you can send a report. People just
> got used to hitting cancel, and I am afraid we could end up being like that
> as well.
> 
> So with all of that rambling, I am still not convinced, even with the use
> cases and everything reported in the triage spec.

(K)Ubuntu is a do-acracy.  The only one doing any substantial bug triage right 
now that I'm aware of is Jonathon Thomas.  My vote is he gets to decide.

BTW, Dr. Konqi knows where to send Quassel bug reports upstream.  If it didn't 
know where KEuroCalc bugs should go, I think that's a KEuroCalc bug.

Scott K



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