[Bug 1840007] Re: Kmail reports "Could not read the password" when trying to set an IMAP account online

Bug Watch Updater 1840007 at bugs.launchpad.net
Mon Sep 2 23:23:17 UTC 2019


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On 2019-08-13T10:38:01+00:00 Lari Natri wrote:

SUMMARY


STEPS TO REPRODUCE
1. Try to set Gmail IMAP account online by checking mail.

OBSERVED RESULT
The account stays offline (folders are marked red) and the message "Could not read the password. User rejected wallet access" message can be seen in the Kmail's account settings. If password is changed there, it is updated correctly to the wallet as seen in Wallet Manager, but the error persists nevertheless.

EXPECTED RESULT
Account goes online and new messages are downloaded. (Actually, normally the account is online automatically.)


SOFTWARE/OS VERSIONS
Linux: 5.0.0-23
KDE Plasma Version: 5.16.4
KDE Frameworks Version: 5.60.0
Qt Version: 5.12.2

ADDITIONAL INFORMATION

KDE wallet is opened normally (at login through PAM) and Wallet Manager
displays the wallet open and "kontact" as an attached application.

The problem appeared suddenly on two different machines around
10.8.2019, possibly after a package update. One system is Kubuntu 18.04
LTS and the other is Kubuntu 19.04, both with KDE backports repository
enabled.

I noticed that around the time of the problem appearing, an update was
installed to mitigate the .desktop file vulnerability. The following
packages were upgraded:

libkf5config-data:amd64 (5.60.0-0ubuntu1~ubuntu19.04~ppa1,
5.60.0-0ubuntu2~ubuntu19.04~ppa1), libkf5configcore5:amd64
(5.60.0-0ubuntu1~ubuntu19.04~ppa1, 5.60.0-0ubuntu2~ubuntu19.04~ppa1),
libkf5configgui5:amd64 (5.60.0-0ubuntu1~ubuntu19.04~ppa1,
5.60.0-0ubuntu2~ubuntu19.04~ppa1), dpkg:amd64 (1.19.6ubuntu1,
1.19.6ubuntu1.1), libkf5config-dev-bin:amd64
(5.60.0-0ubuntu1~ubuntu19.04~ppa1, 5.60.0-0ubuntu2~ubuntu19.04~ppa1),
libkf5config-bin:amd64 (5.60.0-0ubuntu1~ubuntu19.04~ppa1,
5.60.0-0ubuntu2~ubuntu19.04~ppa1), libkf5config-dev:amd64
(5.60.0-0ubuntu1~ubuntu19.04~ppa1, 5.60.0-0ubuntu2~ubuntu19.04~ppa1),
libkf5config-doc:amd64 (5.60.0-0ubuntu1~ubuntu19.04~ppa1,
5.60.0-0ubuntu2~ubuntu19.04~ppa1), libdpkg-perl:amd64 (1.19.6ubuntu1,
1.19.6ubuntu1.1), dpkg-dev:amd64 (1.19.6ubuntu1, 1.19.6ubuntu1.1)

My apologies, if this is a distribution specific bug, or if it is tagged
with a wrong package.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/akonadi/+bug/1840007/comments/0

------------------------------------------------------------------------
On 2019-08-13T10:51:44+00:00 Lari Natri wrote:

I've reported this bug also on Ubuntu's bug tracker:
https://bugs.launchpad.net/akonadi/+bug/1840007

Reply at:
https://bugs.launchpad.net/ubuntu/+source/akonadi/+bug/1840007/comments/3

------------------------------------------------------------------------
On 2019-08-19T19:19:35+00:00 Lari Natri wrote:

The underlying problem seems to be the one described in bug #404990.

The workaround mentioned in its 2nd comment, using PLAIN authentication
method, fixes the problem.

The problem has nothing to do with KDE Wallet unlike the very misleading
Kmail error -- that's why I'm not marking this bug as a duplicate.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/akonadi/+bug/1840007/comments/4


** Changed in: akonadi
       Status: Unknown => New

** Changed in: akonadi
   Importance: Unknown => Medium

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Title:
  Kmail reports "Could not read the password" when trying to set an IMAP
  account online

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