[Bug 1816197] Re: Ubiquity installation hangs & fails due to Nvidia probe error

Dan 1816197 at bugs.launchpad.net
Fri Feb 15 23:07:56 UTC 2019


** Summary changed:

- Ubiquity installation hangs due to Nvidia probe error
+ Ubiquity installation hangs & fails due to Nvidia probe error

** Description changed:

  Installation of Ubuntu 19.04 (disco-desktop-amd64.iso, daily build
- 2019-02-03 10:50) hangs for around 20 minutes, between the Disk Setup
- and the Timezone step. This happens regardless of whether having clicked
- to install straight away, or from a live desktop session.
+ 2019-02-03 10:50) hangs and ultimately fails, between the Disk Setup and
+ the Timezone step. This happens regardless of whether having clicked to
+ install straight away, or from a live desktop session.
  
  From a live desktop session, the journal shows the following error
  (datetime obviously changes) which loops continuously for the duration
- of the installation 'hang':
+ of the installation 'hang' (this message can also be seen via dmesg):
  
  Feb 15 22:18:19 kubuntu kernel: NVRM: No NVIDIA graphics adapter probed!
  Feb 15 22:18:19 kubuntu kernel: nvidia-nvlink: Unregistered the Nvlink Core, major device number 237
  Feb 15 22:18:19 kubuntu systemd-udevd[17889]: Process '/sbin/modprobe nvidia-uvm' failed with exit code 1.
  Feb 15 22:18:20 kubuntu kernel: nvidia-nvlink: Nvlink Core is being initialized, major device number 237
  Feb 15 22:18:20 kubuntu kernel: NVRM: The NVIDIA probe routine was not called for 1 device(s).
- Feb 15 22:18:20 kubuntu kernel: NVRM: This can occur when a driver such as: 
-                                 NVRM: nouveau, rivafb, nvidiafb or rivatv 
-                                 NVRM: was loaded and obtained ownership of the NVIDIA device(s).
+ Feb 15 22:18:20 kubuntu kernel: NVRM: This can occur when a driver such as:
+                                 NVRM: nouveau, rivafb, nvidiafb or rivatv
+                                 NVRM: was loaded and obtained ownership of the NVIDIA device(s).
  Feb 15 22:18:20 kubuntu kernel: NVRM: Try unloading the conflicting kernel module (and/or
-                                 NVRM: reconfigure your kernel without the conflicting
-                                 NVRM: driver(s)), then try loading the NVIDIA kernel module
-                                 NVRM: again.
+                                 NVRM: reconfigure your kernel without the conflicting
+                                 NVRM: driver(s)), then try loading the NVIDIA kernel module
+                                 NVRM: again.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: ubiquity 19.04.4 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 4.19.0-12.13-generic 4.19.18
  Uname: Linux 4.19.0-12-generic x86_64
  ApportVersion: 2.20.10-0ubuntu20
  Architecture: amd64
  CasperVersion: 1.402
  CurrentDesktop: KDE
  Date: Fri Feb 15 22:30:41 2019
  InstallCmdLine: file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190215)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

** Description changed:

  Installation of Ubuntu 19.04 (disco-desktop-amd64.iso, daily build
- 2019-02-03 10:50) hangs and ultimately fails, between the Disk Setup and
- the Timezone step. This happens regardless of whether having clicked to
- install straight away, or from a live desktop session.
+ 2019-02-03 10:50) hangs and ultimately fails (i.e. the installation does
+ not progress beyond this point), between the Disk Setup and the Timezone
+ step. This happens regardless of whether having clicked to install
+ straight away, or from a live desktop session.
  
  From a live desktop session, the journal shows the following error
  (datetime obviously changes) which loops continuously for the duration
  of the installation 'hang' (this message can also be seen via dmesg):
  
  Feb 15 22:18:19 kubuntu kernel: NVRM: No NVIDIA graphics adapter probed!
  Feb 15 22:18:19 kubuntu kernel: nvidia-nvlink: Unregistered the Nvlink Core, major device number 237
  Feb 15 22:18:19 kubuntu systemd-udevd[17889]: Process '/sbin/modprobe nvidia-uvm' failed with exit code 1.
  Feb 15 22:18:20 kubuntu kernel: nvidia-nvlink: Nvlink Core is being initialized, major device number 237
  Feb 15 22:18:20 kubuntu kernel: NVRM: The NVIDIA probe routine was not called for 1 device(s).
  Feb 15 22:18:20 kubuntu kernel: NVRM: This can occur when a driver such as:
                                  NVRM: nouveau, rivafb, nvidiafb or rivatv
                                  NVRM: was loaded and obtained ownership of the NVIDIA device(s).
  Feb 15 22:18:20 kubuntu kernel: NVRM: Try unloading the conflicting kernel module (and/or
                                  NVRM: reconfigure your kernel without the conflicting
                                  NVRM: driver(s)), then try loading the NVIDIA kernel module
                                  NVRM: again.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: ubiquity 19.04.4 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 4.19.0-12.13-generic 4.19.18
  Uname: Linux 4.19.0-12-generic x86_64
  ApportVersion: 2.20.10-0ubuntu20
  Architecture: amd64
  CasperVersion: 1.402
  CurrentDesktop: KDE
  Date: Fri Feb 15 22:30:41 2019
  InstallCmdLine: file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190215)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

** Summary changed:

- Ubiquity installation hangs & fails due to Nvidia probe error
+ Ubiquity installation hangs & fails due to nvidea-uvm probe error

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Title:
  Ubiquity installation hangs & fails due to nvidea-uvm probe error

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