[Bug 1684240] Re: Mouse pointer behaves strangely

iLugo 1684240 at bugs.launchpad.net
Mon May 1 12:26:16 UTC 2017


...and I should have guessed all that information from your six words
post because...?

So in your opinion: because I could not guess all of that, I should have
opened my own bug report and fight it all by myself from zero, ignoring
the fact that someone already had opened a bug report because "everyone
is trying to help everyone by providing information about their issues".

Touching words, "everyone trying to help everyone". But it seems that
this one was opened to get help for your own issue and not to "share"
anything with anyone.  So "someone wrote" is another way of telling the
community (you say you are trying to help), that you are not sharing
neither contents of said advice nor source of it; you just happen to
"have found it".  Nice.

So, should I have written my own report after wasting my time on this
one: how would you feel if I would have concluded it with a six words
post like: "I have fixed the problem now." with no more context.  The
internet is full of this kind of rubbish.  Precisely: not a Help Desk,
not a "sharing place", no nothing.

No, this is not Help Desk, and precisely because it's not, people should
use it consciously and realizing that it's not because one opens a
"ticket" that it makes them automatically a "community's hero" if you
are not going to steer the bug report in the sense of making it an
useful place of sharing information and not one where others will
stumble upon and get frustrated by the "I have fixed my problem,
goodbye" posts.

That community you talk about always expect that a bug report owner
would have the minimum courtesy of providing any information that might
be somehow relevant and potentially help. Not confusing/frustrating the
community, which is what posts like those do.

So like you said: "community where everyone is trying to help everyone
by providing information about their issues" is the opposite of what I
found here, as your own last two posts unfortunately prove it.  Either
you share or you don't.  You didn't.  Just read your own words again,
please, and try to actually apply those good ideas, next time. That
would do everyone a service.

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https://bugs.launchpad.net/bugs/1684240

Title:
  Mouse pointer behaves strangely

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