[Bug 709416] [NEW] Transition from 8.04 to 10.10 causes loss of contacts

[John Spagnola]

Public bug reported:

Binary package hint: kdepim

Transition from 8.04 to 10.10 causes loss of contacts

kmail - transition from 8.04 to 10.10 caused kmail to be undertaken by
akonadi (moving contacts to a database instead of a flat file) and
nepomuk (converting/making changes) which were not able to convert
contact information properly. The result is that kaddressbook and
kontact now look for a database, and could not show contact information.
Kmail which is still looking at contacts contained within vcf files was
the only want to see the contacts (although it does not allow to export
them). Have now moved contacts to thunderbird which is somewhat better.
Lists had to be recreated manually in Thunderbird. See screenshots as
well as reports/logs for details.

I could confirm the following community member statements.
http://ubuntuforums.org/showthread.php?t=1595715
-"after a few seconds I get an error popup: Akonadi Server Self-Test - Kmail and it fails"
-"I dropped the database and akonadi rebuilt it. Works fine now."
-"I used phpmyadmin, root login and did a 'drop database' on akonadi."
-"it's not something that can be easily explained"
-"the authors of akonadi ever planed for manual intervention like I did"

http://ubuntuforums.org/showthread.php?t=1637111
-"most of my contacts in it appear empty (yes, empty lines)"
-"the "Save as list" button in kmail doesn't actually save the list -- it doesn't show up in Kontacts at all"
-"All my groups disappear from the address book. This was also happening under KDE 4.4 and 4.5. Akonadi/Nepomuk drives me crazy!!!"
-"I did the full monty and blew away the .kde folder in home to start from scratch."

You should not have end users using phpmyadmin to drop database so that
kmail, kontact and kaddressbook work properly. You should not have to
start from scratch simply because a new version of the software has been
released. Quality of kdepim recently is lower than beta and cannot be
seen as stable software. It seems the the kdepim stack was not even QA'd
properly.


ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: kdepim 4:4.4.6-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic-pae 2.6.35.10
Uname: Linux 2.6.35-25-generic-pae i686
Architecture: i386
Date: Fri Jan 28 13:49:15 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: kdepim

** Affects: kdepim (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 maverick

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https://bugs.launchpad.net/bugs/709416

Title:
  Transition from 8.04 to 10.10 causes loss of contacts