[Bug 478413] [NEW] Kmail retrieves empty e-mails with subject and sender "Unknown"

Johan van der Lingen johanlingen at hotmail.com
Sun Nov 8 14:56:56 UTC 2009

Public bug reported:

Binary package hint: kdepim

I made a fresh install of Kubuntu 9.10 and started to migrate data.
At first I replaced the folder ~/.kde/share/apps/kmail/mail with the same folder of my old 8.04 system (I renamed the original KDE4 'mail' folder in case it would not work). When starting Kmail, I could read e-mail just fine, all folders were there and e-mails that I didn't read yet, were marked 'unread'.
New e-mails however, are marked with subect, sender and date "Unknown".
I figured I would better try to import e-mails, so I put the original 'mail' folder back in place and imported all e-mail, using the option to import kmail maildirs and folder structure. Of course, everything was marked 'new'. New e-mails however, still show 'unknown' for sender, subject and date.

Rebuilding indexes has no positive effect.
Quitting kmail, pkill kmail and kio, deleting all index files and restarting kmail also has no effect.
Making a new e-mail account (with the same settings) has no effect.

I have several pop3 accounts, the problem occurs at least for hotmail
and gmail (both pop3). In case it might be relevant (allthough I don't
know how): I use an encrypted homedir.

Here is the content (contained between quotes) of such an e-mail message
(I opened it with Kate in the maildir):

"cl_load: Can't open file or directory
cl_load: Can't open file or directory
Status: RO
X-Status: R
X-KMail-EncryptionState: N
X-KMail-SignatureState: N


This bug might be related to bug 50039, but since that bug is said to apply only to KDE3, I opened a new one.
I consider this bug as very severe. E-mail is on of the most important systems people use on their systems. At least when using kmail as e-mail client, Kubuntu 9.10 is not usable for me.

I am very motivated to get this solved, please inform me if you need
more information.

ProblemType: Bug
Architecture: i386
Date: Sun Nov  8 14:57:04 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/kontact
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: kontact 4:4.3.2-0ubuntu6
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: kdepim
Uname: Linux 2.6.31-14-generic i686

** Affects: kdepim (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: apport-bug i386

Kmail retrieves empty e-mails with subject and sender "Unknown"
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