[Bug 312347] Re: Dell mini froze when installing Amarok

[laurlaur576]

Harold,

Thanks for the tip on the ctrl+alt+bkspace - good to know!

Yes; I did have my iPod plugged in while installing the software, and
here is a layman's play-by-play of what happened:

Plugged in iPod.
used the installed "Media Player" (was playing mp3's from my iPod during incident.)

Then, basically as you list below:

"Add/Remove Software" -> found Amarok
> -> Installed Amarok ->  Amarok started after d/load -> tried to click on 'welcome-type file -> (my iPod is still playing in the background) -> right-clicked on Amarok -> hit 'close' -> did not remove tile from tray -> slow mouse -> complete reset.

Does this help?  If at all possible, you may contact me via phone @
917.573.9840 until 11pm EST...

As I mentioned, everything is OK now (laptop at home), but just hate
that I did something I shouldn't have!

One more question - anything on the LTop that I can remove to free up
RAM/CPU? Or a cleaning method that comes standard?  I know there is a
file 'scan' but I'm not touching anything until I get some more info
from you.

Then you can go help the others that need it more than me.


Thanks again for all your help with this.  My father is in IT and I hear horror stories all the time....  



--- On Tue, 12/30/08, Harald Sitter <apachelogger at ubuntu.com> wrote:

> From: Harald Sitter <apachelogger at ubuntu.com>
> Subject: [Bug 312347] Re: Dell mini froze when installing Amarok
> To: laurlaur576 at yahoo.com
> Date: Tuesday, December 30, 2008, 9:07 AM
> In my opintion this sounds like something ate all your RAM
> and/or CPU.
> Also, since you were able to move your mice ... a
> Ctrl+Alt+Backspace
> would probably have been enough to gain control again. This
> key
> combination triggers a restart of the graphical system
> (called X-server
> or just Xes. After killing and restarting it works fine.),
> which is
> usually healthier than a complete reset and mostly works
> when you can
> still get some kind of mouse movement (a moving mouse means
> that X can
> still recive data, so the key combination ought to work as
> well).
> 
> However, such a high consumption usually shouldn't get
> caused by just starting an application :)
> Did you have anything plugged in? e.g. iPod or another
> media device, USB storage drive...
> What applications where open at the time (all you can
> remember anyway)?
> Please document as precise as possible what you exactly did
> in order to trigger this issue. (e.g. started
> "Add/Remove Software" -> searched for Amarok
> -> Installed Amarok -> started Amarok via Menu ->
> Multimedia -> Amarok -> opened file via menubar
> Playlist -> Add Media -> crash) just as an example.
> 
> In general the more information you can give about the
> circumstances the
> more likely it is that we can find the problem and resolve
> it.
> 
> Thank you.
> 
> -- 
> Dell mini froze when installing Amarok
> https://bugs.launchpad.net/bugs/312347
> You received this bug notification because you are a direct
> subscriber
> of the bug.
> 
> Status in “amarok” source package in Ubuntu: Incomplete
> 
> Bug description:
> Shortened report:
> Installed Amarok => "Everything froze" =>
> uninstalled Amarok
> 
> Original report:
> Binary package hint: amarok
> 
> I am really scared.
> 
> I just got a mini 9 from Xmas and everything was working
> fine.  I am trying to d/l music on my laptop (which I will
> NEVER DO AGAIN) and looked in my 'supported'
> additional software to download.
> 
> Saw Amarok, and downloaded it.  Everything froze.  I then
> tried to un-install, and had to use package manager, which
> removed program.  I honestly will never do anything to this
> system again, but I really need to make sure that I
> didn't totally eff up my brand-new laptop!!!!
> 
> Please help me I am freaking out.
> 
> 
> Thanks so much in advance.
> 
> Lauren
> 
> ProblemType: Bug
> Architecture: lpia
> Date: Mon Dec 29 21:26:15 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/sbin/synaptic
> Package: synaptic 0.61ubuntu9
> PackageArchitecture: lpia
> ProcEnviron:
> 
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/X11R6/bin
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> SourcePackage: synaptic
> Uname: Linux 2.6.24-19-lpia i686

-- 
Dell mini froze when installing Amarok
https://bugs.launchpad.net/bugs/312347
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