HP Envy 32 all-in-one sound problem

Kai-Heng Feng kai.heng.feng at canonical.com
Wed Dec 9 17:49:02 UTC 2020



> On Dec 7, 2020, at 10:45, Indro Fedrigo <indro.fedrigo at gmail.com> wrote:
> 
> HP Envy 32 all-in-one sound problem
> 
> Asked by indro.fedrigo 1 hour ago
> Hi All,
> I’ve bee trying for a while to get the Audio working a my HP Envy 32 All-in-one desktop.
> It has a Bang&Olufsen audio system that works perfectly with windows, but it absolutely mute with Ubuntu 20.04.
> I can get sound output, using Bluetooth, on other devices but nothing from my speakers.
> I’m attaching the output of alsa-info.sh for starter, if anybody has any idea. I can provide any other kind of system info if that could help.
> Thanks.
> 
> http://alsa-project.org/db/?f=186a384d0de822d4a2eefc295f321d58d7b1622c

From the alsa-info everything looks fine.
That means it needs codec specific magic to enable EAPD or other AMPs.

Since the system isn't Ubuntu, please file a bug at:
https://bugzilla.kernel.org

Kai-Heng

> 
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