VMWare Kernel Module Bug Support Inquiry

Joseph Salisbury joseph.salisbury at canonical.com
Thu Nov 8 16:12:04 UTC 2012


On 11/06/2012 10:32 PM, Christopher Penalver wrote:
> Dear Ubuntu Kernel team / Ubuntu Bug Control:
>
> I am e-mailing to inquire about the status of VMWare products (ex.
> VMWare Workstation, VMWare Player) bug support on Launchpad.
> Currently, three linux (Ubuntu) reports have been filed with kernel
> oops bugs using VMWare products:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1070837
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1071891
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072170
>
> However, since VMWare Player has been removed from the repositories:
> https://launchpad.net/ubuntu/+source/vmware-player
>
> It is unclear to me if Ubuntu provides fixes for bugs in VMWare kernel
> modules, or would the reporters need to seek support from VMWare
> directly. For example, Fedora does not provide this type of support:
> https://bugzilla.redhat.com/show_bug.cgi?id=861837
>
> What do you think?
>
> Thank you for your time and consideration in this matter and I look
> forward to your response.
>
Hi Christopher,

We don't provide fixes for any kernels other than Ubuntu kernels. Any 
bugs specific to VMWare would have to be addressed by VMWare directly.  
However, if a bug happens within the Ubuntu kernel, and VMWare is the 
application, that would be something we would want to address.




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