apport symptom based reporting

Andy Whitcroft apw at canonical.com
Mon Feb 22 12:51:06 UTC 2010


I have just had a strange experience with the symptom based reporting
in apport.  I have obviously had some kind of kernel issue, either a
delayed failed suspend/resume report or perhaps an oops which has not
had any physical effect I am aware of.  I get the apport report of a
'serious kernel issue' and asked to report it; note that I was previously
unaware of the problem.  Now the first question is 'Has this issue been
confirmed to exist with the upstream kernel?" and I have yes/no as options.
But as I have no prior knowledge of the issue, and have yet to have had an
option to see the report, it is impossible for me to answer this question
meaningfully.  Perhaps we need some thought to this flow for these
cases?

Do we have a flow chart or similar we can look at to see how its means
to question you?

-apw




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