Bug notification emails - apology

Matthew Revell matthew.revell at canonical.com
Tue Jan 2 17:19:07 GMT 2007


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Hello,

Over the Christmas break, Launchpad stopped sending bug notification
emails.

I'm sorry for the inconvenience that this has caused you. We've found
the bug responsible and will have the fix rolled out by Thursday (4th Jan).

We have pretty good quality control but obviously it wasn't thorough
enough for us to catch this bug before the Christmas holiday. We're now
reviewing how we test changes to Launchpad and will implement a new QA
process for the bug mail system.

I'm glad to say that no data was lost. You may not receive notification
of all bug changes straight away, though, as we are currently looking at
the best way to process the backlog.

Again, I'm sorry that we haven't given you the service you expect.

If you have any questions, please reply to this email or find me in
#launchpad on irc.freenode.net.

Thanks.

- --
Matthew Revell - talk to me about Launchpad

IRC: matthewrevell, #launchpad on irc.freenode.net

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