[Bug 627862] [NEW] USB Mouse freezes randomly but consistently

Wed Sep 1 06:27:52 UTC 2010

Public bug reported:

Mouse (USB) freezes during X session at random intervals (between 1min
and 5 hours apart). Only known workaround is to reboot when it happens.

Mouse only freezes when being used, if the computer is unattended, no
freezing will occur.

It has occurred in Ubuntu 9.10 and now 10.04 (i believe 9.04 was OK).
Ive running the latest updates in the 10.04 build.

I can continue to use the system via the keyboard (USB). I have found
that if two mice are connected before one locks up, the second will
continue to work for a time, but is still susceptible to the above.

Once the mouse stops working, replugging into alternate USB ports or the
same does not fix it.

Ive scanned the following logs after the event and I find no useful info:
* /var/log/Xorg.0.log
* /var/log/messages
* /var/log/daemon.log

The kernel log does not have any info immediately after the event, but after around two minutes, the following appears:
--------
Sep  1 15:37:06 quantum kernel: [89521.010037] INFO: task khubd:44 blocked for more than 120 seconds.
Sep  1 15:37:06 quantum kernel: [89521.010044] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Sep  1 15:37:06 quantum kernel: [89521.010049] khubd         D ffffffff81a26a38     0    44      2 0x00000000
Sep  1 15:37:06 quantum kernel: [89521.010059]  ffff8800790c7bb0 0000000000000046 0000000000015bc0 0000000000015bc0
Sep  1 15:37:06 quantum kernel: [89521.010067]  ffff8800790c9ab0 ffff8800790c7fd8 0000000000015bc0 ffff8800790c96f0
Sep  1 15:37:06 quantum kernel: [89521.010073]  0000000000015bc0 ffff8800790c7fd8 0000000000015bc0 ffff8800790c9ab0
Sep  1 15:37:06 quantum kernel: [89521.010080] Call Trace:
Sep  1 15:37:06 quantum kernel: [89521.010094]  [<ffffffff813d7915>] usb_kill_urb+0x85/0xc0
Sep  1 15:37:06 quantum kernel: [89521.010104]  [<ffffffff81085430>] ? autoremove_wake_function+0x0/0x40
Sep  1 15:37:06 quantum kernel: [89521.010110]  [<ffffffff813d7bab>] ? usb_get_urb+0x1b/0x30
Sep  1 15:37:06 quantum kernel: [89521.010116]  [<ffffffff813d6233>] usb_hcd_flush_endpoint+0x133/0x140
Sep  1 15:37:06 quantum kernel: [89521.010122]  [<ffffffff813d858d>] usb_disable_endpoint+0x5d/0x90
Sep  1 15:37:06 quantum kernel: [89521.010127]  [<ffffffff813d8609>] usb_disable_device+0x49/0x130
Sep  1 15:37:06 quantum kernel: [89521.010134]  [<ffffffff813d2402>] usb_disconnect+0xd2/0x170
Sep  1 15:37:06 quantum kernel: [89521.010141]  [<ffffffff813d2a6f>] hub_port_connect_change+0x8f/0x980
Sep  1 15:37:06 quantum kernel: [89521.010147]  [<ffffffff813d3d62>] hub_events+0x3b2/0x5a0
Sep  1 15:37:06 quantum kernel: [89521.010154]  [<ffffffff81541d70>] ? thread_return+0x48/0x418
Sep  1 15:37:06 quantum kernel: [89521.010161]  [<ffffffff813d3fa5>] hub_thread+0x55/0x190
Sep  1 15:37:06 quantum kernel: [89521.010167]  [<ffffffff81085430>] ? autoremove_wake_function+0x0/0x40
Sep  1 15:37:06 quantum kernel: [89521.010173]  [<ffffffff813d3f50>] ? hub_thread+0x0/0x190
Sep  1 15:37:06 quantum kernel: [89521.010178]  [<ffffffff810850b6>] kthread+0x96/0xa0
Sep  1 15:37:06 quantum kernel: [89521.010184]  [<ffffffff810141ea>] child_rip+0xa/0x20
Sep  1 15:37:06 quantum kernel: [89521.010189]  [<ffffffff81085020>] ? kthread+0x0/0xa0
Sep  1 15:37:06 quantum kernel: [89521.010194]  [<ffffffff810141e0>] ? child_rip+0x0/0x20
------

After the event, running 'lsusb' will block and not return anything
indefinitely.

Which has lead me to believe its a kernel related thing?

Im technically minded, so if you need anything else let me know.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-24-generic 2.6.32-24.42
Regression: No
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  x          1899 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe020000 irq 20'
   Mixer name	: 'Nvidia MCP78 HDMI'
   Components	: 'HDA:10ec0888,10438321,00100101 HDA:10de0002,10de0101,00100000'
   Controls      : 44
   Simple ctrls  : 23
Date: Wed Sep  1 16:08:37 2010
EcryptfsInUse: Yes
Frequency: Once a day.
HibernationDevice: RESUME=UUID=8c10f5d0-c0de-4bdc-a1b4-41fe260fc70d
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027.1)
IwConfig:
 lo        no wireless extensions.

 eth0      no wireless extensions.

 eth1      no wireless extensions.
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=40ac7fe5-d476-4d60-b2c4-a5836c4069dc ro splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_AU.utf8
 SHELL=/usr/bin/zsh
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:

SourcePackage: linux
dmi.bios.date: 05/28/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M3N78 PRO ACPI BIOS Revision 0203
dmi.board.name: M3N78 PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM3N78PROACPIBIOSRevision0203:bd05/28/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3N78PRO:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug lucid needs-upstream-testing

-- 
USB Mouse freezes randomly but consistently
https://bugs.launchpad.net/bugs/627862
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