[Bug 659705] [NEW] hard lock (hang) after a few minutes with APIC enabled

[randallw]

Public bug reported:

Hi,

I have a workstation that has been running Hardy with no problems for
1.5 years. When trying to run with the newer versions of Ubuntu, the
system hangs (hard lock, power button to reset) a few minutes after
logging in. This is true for 10.04.1 (installed) and 10.10 (livecd).

The hang problem seems to go away if I disable the "ACPI APIC support"
in the bios, however if I do that only 1 of the 4 CPU cores is
available, so this isn't really an acceptable workaround.

I have submitted this report with the system running 10.04.1 with the
bios APIC option disabled so that it would not crash and I had time to
generate the various files. Hence, readers of the files should not
expect to see errors in the files. I did manage to capture a dmesg
output before a crash, and I will post that separately.

This is a very frustrating problem. I have searched and found no exactly
matching cases, although there seems to be some similar ones. I have run
10.04.1 (livecd) on a similar workstation with a similar ASUS mobo (a
P5Q deluxe, rather than the P5Q-E that is in this one) and found no
problems. However the bios on the other workstation is newer (v2301)
than the latest one available for this one (v2101).

I realise that this might be difficult for the Ubuntu team to dianose,
however I am willing to help in whatever way I can to get to the bottom
of the problem.

Cheers,
Randall.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-25-generic 2.6.32-25.44
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  rwayth     1531 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 3'
   Mixer name	: 'Analog Devices AD1989B'
   Components	: 'HDA:11d4989b,10438311,00100300'
   Controls      : 47
   Simple ctrls  : 26
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfbdfc000 irq 11'
   Mixer name	: 'Nvidia ID d'
   Components	: 'HDA:10de000d,10de0101,00100100'
   Controls      : 0
   Simple ctrls  : 0
Card1.Amixer.values:
 
Date: Wed Oct 13 14:48:40 2010
Frequency: Once a day.
HibernationDevice: RESUME=UUID=e8bd63f9-2518-4997-a729-f2b94c9a1267
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
 
 eth1      no wireless extensions.
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-25-generic root=UUID=895e99ea-b603-477e-85ce-949e67118b91 ro quiet splash
ProcEnviron:
 LANG=en_AU.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:
 
SourcePackage: linux
dmi.bios.date: 04/06/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2101
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2101:bd04/06/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug kconfig lucid needs-upstream-testing regression-release

-- 
hard lock (hang) after a few minutes with APIC enabled
https://bugs.launchpad.net/bugs/659705
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