[Bug 642421] Re: Maverick could not load /lib/modules/2.6.35-22-generic/modules.dep

[Michael]

Just to be clear, I don't work for Canonical - I am a professional open
source developer on an unrelated project.  Like Ubuntu though, our
software is used by many people, and as such many bugs are uncovered.
We only have the manpower to fix a subset of those, so we concentrate on
those we judge the most serious or the most problematic for our users.
Obviously those users affected by a particular bug that we don't have
time to look at often disagree with our judgement, and we often see very
harsh comments on our bugtracker - from users who do not pay to use our
software - criticising us and demanding our immediate attention, and
sometimes even that we change the focus of our work in a direction that
they consider better.  Of course, we have to take care of our paying
customers before we can help the non-paying ones, even though we go to
great pains to help the non-paying ones too, and we also have to set our
development priorities to suit the paying customers (and attract more).

And just to make the point that other companies are not immune to bugs
in released software either - http://news.bbc.co.uk/2/hi/8304229.stm

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Maverick could not load /lib/modules/2.6.35-22-generic/modules.dep
https://bugs.launchpad.net/bugs/642421
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