[Bug 670181] [NEW] Dell Precision M6300 SD Card Reader (Ricoh R5C592 memory stick) Will Not Mount After Upgrade To 10.10

gldickens3 670181 at bugs.launchpad.net
Wed Nov 3 00:21:54 UTC 2010


Public bug reported:

I have a Dell Precision M6300 Laptop on which I have been running Ubuntu
for over 2 years. I ran 8.04 Hardy for two years and then 10.04 Lucid
for the past 6 months. Everything worked great including the SD card
reader on both 8.04 and 10.04 until two days ago when I performed a
distribution upgrade to 10.10 Maverick. Now, after the upgrade, the SD
card reader will not mount. Dmesg gives the following dialog when I
insert an SD card:

[ 120.602656] r852: detected xD writeable card in slot
[ 120.910163] No NAND device found.

Prior to installing 10.10, the SD card would mount and a dialog would
begin automatically when I inserted a SD card. Now, nothing happens.

The SD card reader does not show up when running "sudo fdisk -lu" from
the command line. I have tried two different SD cards that worked in the
past and that currently work from the Windows partition. Neither work
with the Ubuntu 10.10 distribution upgrade. I have a dual boot machine
and Windows mounts the card(s) without a problem so I am fairly certain
that its not a hardware problem.

The SD card reader is an internal reader that came with my Dell
Precision M6300. The command, lspci, lists the SD card reader as
follows:

03:01.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
03:01.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12)

In researching this problem, I decided to try to mount the SD card
reader from Ubuntu installation CDs to confirm that the problem wasn't
related to my specific Ubuntu installation or the distribution upgrade
that I performed.  So, I booted both 32 bit and 64 bit versions of the
Ubuntu Live CDs of 10.10 and found that the 32 bit version worked where
the SD card would indeed mount.  However, when booting from the 64 bit
version of the 10.10 installation CD, the SD card would not mount.  So,
I have determined that this is a 64 bit problem only.

I am filing this bug report from my computer while running the 64 bit
installation CD. Attached is a spider report that I ran from the
installation CD.

The kernal version is:

Linux ubuntu 2.6.35-22-generic #33-Ubuntu SMP Sun Sep 19 20:32:27 UTC
2010 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.33
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 Cannot stat file /proc/4519/fd/41: Stale NFS file handle
                      USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     3043 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 47'
   Mixer name	: 'SigmaTel STAC9205'
   Components	: 'HDA:838476a0,102801f8,00100204 HDA:14f12c06,14f1000f,00100000'
   Controls      : 18
   Simple ctrls  : 11
Date: Tue Nov  2 23:54:08 2010
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Dell Inc. Precision M6300
ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
dmi.bios.date: 01/04/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0JM680
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd01/04/2010:svnDellInc.:pnPrecisionM6300:pvr:rvnDellInc.:rn0JM680:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Precision M6300
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug kernel-config maverick needs-upstream-testing regression-release

-- 
Dell Precision M6300 SD Card Reader (Ricoh R5C592 memory stick) Will Not Mount After Upgrade To 10.10
https://bugs.launchpad.net/bugs/670181
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