[Bug 396753] Re: sound suddenly stopped ubuntu 9.04 amd 64

[gordonsmall]

I managed to get the sound started again by following a reinstall
procedure I found online.  Since then it has stopped a time or two after
an update, but in these cases it just involved changing a setting back
to what it was.

Thanks for following up.

Gordon

On Sun, 2010-03-14 at 05:47 +0000, Jeremy Foshee wrote:
> Hi gordonsmall,
> 
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu?  ISO CD images are
> available from http://cdimage.ubuntu.com/releases/ .
> 
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal).  It will automatically
> gather and attach updated debug information to this report.
> 
> apport-collect -p linux 396753
> 
> Also, if you could test the latest upstream kernel available that would
> be great.  It will allow additional upstream developers to examine the
> issue.  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag.  This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text.  Please let us know your
> results.
> 
> Thanks in advance.
> 
> [This is an automated message.  Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
> 
> 
> ** Tags added: kernel-sound
> 
> ** Tags added: needs-kernel-logs
> 
> ** Tags added: needs-upstream-testing
> 
> ** Tags added: kj-triage
> 
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
> 
> -- 
> sound suddenly stopped ubuntu 9.04 amd 64
> https://bugs.launchpad.net/bugs/396753
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in “linux” package in Ubuntu: Incomplete
> 
> Bug description:
> I am running Ubuntu 9.04 on an AMD 64 computer. The sound was working perfectly until one day all sound stopped (even the login sound). I have two daughters that also run Ubuntu, and they have had similar issues. In one case, the sound suddenly came back on - the other daughter is still working on it.
> 
> This is a dual boot machine with Windows - the sound still works fine in Windows.
> 
> I have posted messages to the forums  and launchpad and followed up on the suggestions, but nothing has worked. I have a grandson who manages Linux servers for a University, and he has been stumped.
> 
> I have to believe this may happened as a result of an update (the problem started about 6 weeks ago). I just visited this Launchpad site as a last resort, and tried these commands:
> 
> sudo apt-get update
> sudo apt-get upgrade
> sudo apt-get install linux-ubuntu-modules-$(uname -r)
> 
> Everything seemed fine, with the exception of this message at the end of the last command: E: Couldn't find package linux-ubuntu-modules-2.6.28-13-generic.
> 
> I checked the package manager, but did not find a module listed that matched this description. I am not enough of a Ubuntu/Linux guru to know where to go from here.
> 
> I did reboot the machine after trying the above routine - still no sound.
> 
> I have checked and rechecked all the sound settings, but everything looks fine. I am also running Ubuntu 9.04 on a laptop, and everything is fine there.
> 
> I switched over to Ubuntu from Windows about a year ago, and have really enjoyed the experience - however, this has removed some of the "shine".
> 
> Since this seems to be happening to other Ubuntu installations, and the sound suddenly stopping, it makes me think an update did not agree with the system.
> 
> 
> Appreciate any help.
> 
> Gordon Small
> 
> ProblemType: Bug
> Architecture: amd64
> AudioDevicesInUse:
>  USER        PID ACCESS COMMAND
>  /dev/snd/controlC0:  gordonsmall   3205 F.... mixer_applet2
> Card0.Amixer.info:
>  Card hw:0 'Audigy2'/'Audigy 4 [SB0610] (rev.0, serial:0x10211102) at 0xa400, irq 18'
>    Mixer name	: 'SigmaTel STAC9750,51'
>    Components	: 'AC97a:83847650'
>    Controls      : 201
>    Simple ctrls  : 36
> CurrentDmesg: [   32.036014] eth0: no IPv6 routers present
> DistroRelease: Ubuntu 9.04
> Package: alsa-base 1.0.18.dfsg-1ubuntu8
> PackageArchitecture: all
> ProcEnviron:
>  PATH=(custom, no user)
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> SourcePackage: alsa-driver
> Uname: Linux 2.6.28-13-generic x86_64
> 
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/396753/+subscribe

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sound suddenly stopped ubuntu 9.04 amd 64
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