[Bug 611474] Re: Boot fails with busybox prompt using LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS [1000:0058] (rev 08) SAS Disk Controller

[David Bensimon]

** Description changed:

  Upon installation of 10.04 32/64bit and 10.10 64bit, to the SAS drives,
  Ubuntu boots into busybox.
  
  The following SAS controller is still not properly supported in Karmic, Lucid or Maverick:
  LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS [1000:0058] (rev 08)
  Module: mptsas
  
- The machine was purchased from Dell with Red Hat 5.3 64bit preinstalled.
+ The Precision WorkStation T7500 was purchased from Dell with Red Hat 5.3
+ 64bit preinstalled.
  
  We have tested the "rootdelay=60" boot option (tip found in one of the
  similar bugs) which did not work.
  
  We have tested using the Maverick Daily from 23/07/2010 as well as
  2.6.35 RC6 from the mainline PPA.
  
  The symptom we are seeing is being booted into busybox when booting
  Ubuntu from the SAS drive. Booting into recovery mode brings him to an
  initramfs prompt. Booting from a SATA drive seems to works. The BIOS
  version is A05, the latest.
  
  Similar bugs seem to confirm the issue with this controller:
  https://bugs.launchpad.net/bugs/474207
  https://bugs.launchpad.net/bugs/579572
  
  We went through the following after installing Lucid 64-bit:
  1) Boot from LiveCD
  2) Mount drive with installation
  3) Mount proc dev and sys
  $ sudo -s
  # mount -o bind /proc /media/external_drive/proc
  # mount -o bind /dev /media/external_drive/dev
  # mount -o bind /sys /media/external_drive/sys
  4) chroot into the external drive
  # chroot /media/external_drive/
  5) upgrade your system
  # sudo apt-get -y update; sudo apt-get -y upgrade; sudo apt-get -y dist-upgrade
  
  6) (Optional) - Just to play it safe, we tried the latest kernel available to see if the issue was fixed.
  # mkdir linux-2.6.35
  # cd linux-2.6.35
  # wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc6-maverick/linux-headers-2.6.35-020635rc6-generic_2.6.35-020635rc6_amd64.deb
  # wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc6-maverick/linux-image-2.6.35-020635rc6-generic_2.6.35-020635rc6_amd64.deb
  # wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc6-maverick/linux-headers-2.6.35-020635rc6_2.6.35-020635rc6_all.deb
  # dpkg -i linux*.deb; dpkg -i linux*.deb; dpkg -i linux*.deb
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: linux-image-2.6.32-24-generic 2.6.32-24.38
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chrdlicka   1401 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7ffc000 irq 16'
     Mixer name	: 'Analog Devices AD1984A'
     Components	: 'HDA:11d4194a,1028026d,00100400'
     Controls      : 34
     Simple ctrls  : 20
  Date: Thu Jul 29 14:06:07 2010
  HibernationDevice: RESUME=UUID=c7d86541-4a23-4268-8aa6-b29e0698687e
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T7500
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=80f6800d-8051-47ae-929d-a405428d9194 ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.34.1
  RfKill:
  
  SourcePackage: linux
  dmi.bios.date: 04/12/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 06FW8P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd04/12/2010:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA00:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

-- 
Boot fails with busybox prompt using LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS [1000:0058] (rev 08) SAS Disk Controller
https://bugs.launchpad.net/bugs/611474
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