[Bug 611474] Re: boot failure SAS hard drives controller

[David Bensimon]

** Description changed:

- Upon installation of 10.04 64bit to the SAS drives. Ubuntu will not
- boot. Trying 10.10 had the same problem. Also the 10.04 32 bit version
- would not install either.
+ Upon installation of 10.04 32/64bit and 10.10 64bit, to the SAS drives,
+ Ubuntu boots into busybox.
+ 
+ The following SAS controller is still not properly supported in Karmic, Lucid or Maverick:
+ LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS [1000:0058] (rev 08)
+ Module: mptsas
+ 
+ We have tested the "rootdelay=60" boot option (tip found in one of the
+ similar bugs) which did not work.
+ 
+ We have tested using the Maverick Daily from 23/07/2010 as well as
+ 2.6.35 RC6 from the mainline PPA.
+ 
+ The symptom we are seeing is being booted into busybox when booting
+ Ubuntu from the SAS drive. Booting into recovery mode brings him to an
+ initramfs prompt. Booting from a SATA drive seems to works. The machine
+ which contains this controller (Dell Precision T7500) was sold with
+ RedHat, so perhaps they did some hardware enablement and there is a
+ patch out there we could be looking for. The BIOS version is A05, the
+ latest.
+ 
+ Similar bugs seem to confirm the issue with this controller:
+ https://bugs.launchpad.net/bugs/474207
+ https://bugs.launchpad.net/bugs/579572
+ 
+ We went through the following after installing Lucid 64-bit:
+ 1) Boot from LiveCD
+ 2) Mount drive with installation
+ 3) Mount proc dev and sys
+ $ sudo -s
+ # mount -o bind /proc /media/external_drive/proc
+ # mount -o bind /dev /media/external_drive/dev
+ # mount -o bind /sys /media/external_drive/sys
+ 4) chroot into the external drive
+ # chroot /media/external_drive/
+ 5) upgrade your system
+ # sudo apt-get -y update; sudo apt-get -y upgrade; sudo apt-get -y dist-upgrade
+ 
+ 6) (Optional) - Just to play it safe, we tried the latest kernel available to see if the issue was fixed.
+ # mkdir linux-2.6.35
+ # cd linux-2.6.35
+ # wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc6-maverick/linux-headers-2.6.35-020635rc6-generic_2.6.35-020635rc6_amd64.deb
+ # wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc6-maverick/linux-image-2.6.35-020635rc6-generic_2.6.35-020635rc6_amd64.deb
+ # wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc6-maverick/linux-headers-2.6.35-020635rc6_2.6.35-020635rc6_all.deb
+ # dpkg -i linux*.deb; dpkg -i linux*.deb; dpkg -i linux*.deb
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: linux-image-2.6.32-24-generic 2.6.32-24.38
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
-    Subdevices: 2/2
-    Subdevice #0: subdevice #0
-    Subdevice #1: subdevice #1
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+    Subdevices: 2/2
+    Subdevice #0: subdevice #0
+    Subdevice #1: subdevice #1
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  chrdlicka   1401 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  chrdlicka   1401 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xf7ffc000 irq 16'
-    Mixer name	: 'Analog Devices AD1984A'
-    Components	: 'HDA:11d4194a,1028026d,00100400'
-    Controls      : 34
-    Simple ctrls  : 20
+  Card hw:0 'Intel'/'HDA Intel at 0xf7ffc000 irq 16'
+    Mixer name	: 'Analog Devices AD1984A'
+    Components	: 'HDA:11d4194a,1028026d,00100400'
+    Controls      : 34
+    Simple ctrls  : 20
  Date: Thu Jul 29 14:06:07 2010
  HibernationDevice: RESUME=UUID=c7d86541-4a23-4268-8aa6-b29e0698687e
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
+  lo        no wireless extensions.
+ 
+  eth0      no wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T7500
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=80f6800d-8051-47ae-929d-a405428d9194 ro quiet splash
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.34.1
  RfKill:
-  
+ 
  SourcePackage: linux
  dmi.bios.date: 04/12/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 06FW8P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd04/12/2010:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA00:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

** Summary changed:

- boot failure SAS hard drives controller
+ Boot fails with busybox prompt using LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS [1000:0058] (rev 08) SAS Disk Controller

-- 
Boot fails with busybox prompt using LSI Logic / Symbios Logic SAS1068E PCI-Express Fusion-MPT SAS [1000:0058] (rev 08) SAS Disk Controller
https://bugs.launchpad.net/bugs/611474
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