[Bug 610932] [NEW] No sound on Dell Studio XPS 16

[Matthew Pirocchi]

Public bug reported:

I recently re-installed Lucid on my Studio XPS 16, and I've been unable
to get sound working. When I first got this laptop (shortly after
Lucid's release), I was able to fix this problem by running 'alsamixer'
and turning up the volume. But now, everything in 'alsamixer' appears to
be set correctly.

I've tried this tip (http://www.jasintha.org/2010/04/dell-studio-xps-16
-no-sound-in-ubuntu.html) with no success (add 'options snd-hda-intel
model = dell-m6' to the end of '/etc/modprobe.d/alsa-base.conf').

In Windows 7, my headphones are working, but not my speakers. So it's
possible that speaker volume is working fine in Ubuntu, but that there's
something wrong with the hardware. There's nothing wrong with the
headphone hardware, though.

Let me know if there's any more information I can provide, and I will be
happy to provide it.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-24-generic 2.6.32-24.38
Regression: No
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  matthew    1603 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0b00000 irq 22'
   Mixer name	: 'IDT 92HD73C1X5'
   Components	: 'HDA:111d7675,10280419,00100103'
   Controls      : 18
   Simple ctrls  : 12
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfeec000 irq 17'
   Mixer name	: 'ATI R6xx HDMI'
   Components	: 'HDA:1002aa01,00aa0100,00100100'
   Controls      : 4
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
Date: Wed Jul 28 12:12:00 2010
Frequency: Once a day.
HibernationDevice: RESUME=UUID=697cad2e-d1eb-4256-855e-09b0aab64766
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Dell Inc. Studio XPS 1647
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=9835761c-4c57-4c27-9af8-71bbddca38cb ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
SourcePackage: linux
dmi.bios.date: 03/12/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0W61J1
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd03/12/2010:svnDellInc.:pnStudioXPS1647:pvrA05:rvnDellInc.:rn0W61J1:rvrA05:cvnDellInc.:ct8:cvrA05:
dmi.product.name: Studio XPS 1647
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug audio i386 lucid needs-upstream-testing

-- 
No sound on Dell Studio XPS 16
https://bugs.launchpad.net/bugs/610932
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