[Bug 570484] Re: System hangs at laptop lid reopening

Leo Arias yo at elopio.net
Fri Jul 16 17:22:41 UTC 2010

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we can't fix it without more information.

Please run the following command which will attach necessary

apport-collect 570484
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` BUGNUMBER
if you are using Jaunty Jackalope (9.04).

Bear in mind that you may need to install the python-launchpadlib
package from the universe repository with 'sudo apt-get install python-
launchpadlib'. Additionally, when prompted to give apport-collect
permissions for Launchpad you will need to give it at least the ability
to "Change Non-Private" data as it will be adding information to your
bug report.

If you are using an older release or cannot use apport please at least
add the following information (pay attention to lspci's additional

First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel
related bug reports is available at
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: kernel-power needs-kernel-logs

System hangs at laptop lid reopening
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