[Bug 579665] Re: Overheating triggers shutdown
Tony B
579665 at bugs.launchpad.net
Wed Jul 7 20:28:07 UTC 2010
Hello Leo
Thank you for your email. I'm not the most computer-literate person in the
world, but this is the output from my terminal.
I didn't really understand any of this, but I hope it helps.
Thanks again for the help,
Regards,
Tony B
>
>
> _____________________________________
/ You will probably marry after a very \
\ brief courtship. /
--------------------------------------
\ ,__,
\ (oo)____
(__) )\
||--|| *
tony at tony-laptop ~ $ apport-collect 579665
The program 'apport-collect' is currently not installed. You can install it
> by typing:
sudo apt-get install apport
tony at tony-laptop ~ $ sudo apt-get install apport
[sudo] password for tony:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer
> required:
libgpepimc0 libeventdb2 gpe-icons gpe-announce libsoundgen0
> libgpeschedule0
libtododb0 libhandoff0 libgpewidget1 libmimedir-gnome0.4
libxsettings-client0 libgpevtype1
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
apport-symptoms python-apport
Suggested packages:
apport-gtk apport-kde
The following NEW packages will be installed
apport apport-symptoms python-apport
0 upgraded, 3 newly installed, 0 to remove and 10 not upgraded.
Need to get 162kB of archives.
After this operation, 2,843kB of additional disk space will be used.
Do you want to continue [Y/n]? y
WARNING: The following packages cannot be authenticated!
python-apport apport apport-symptoms
Authentication warning overridden.
Get: 1 http://archive.ubuntu.com/ubuntu/ lucid/main python-apport
> 1.13.3-0ubuntu2 [97.8kB]
Get: 2 http://archive.ubuntu.com/ubuntu/ lucid/main apport 1.13.3-0ubuntu2
> [54.8kB]
Get: 3 http://archive.ubuntu.com/ubuntu/ lucid/main apport-symptoms 0.9
> [9,378B]
Fetched 162kB in 6s (24.2kB/s)
>
Selecting previously deselected package python-apport.
(Reading database ... 112453 files and directories currently installed.)
Unpacking python-apport (from .../python-apport_1.13.3-0ubuntu2_all.deb)
...
Selecting previously deselected package apport.
Unpacking apport (from .../apport_1.13.3-0ubuntu2_all.deb) ...
Selecting previously deselected package apport-symptoms.
Unpacking apport-symptoms (from .../apport-symptoms_0.9_all.deb) ...
Processing triggers for man-db ...
Processing triggers for hicolor-icon-theme ...
Processing triggers for shared-mime-info ...
Processing triggers for ureadahead ...
ureadahead will be reprofiled on next reboot
Setting up python-apport (1.13.3-0ubuntu2) ...
> Setting up apport-symptoms (0.9) ...
Processing triggers for python-central ...
Setting up apport (1.13.3-0ubuntu2) ...
start: Job failed to start
> Processing triggers for python-central ...
tony at tony-laptop ~ $ apport-collect 579665
The authorization page:
(
> https://edge.launchpad.net/+authorize-token?oauth_token=13930RtJwZjQgShmbTt2&allow_permission=WRITE_PRIVATE
> )
should be opening in your browser. After you have authorized
this program to access Launchpad on your behalf you should come
back here and press <Enter> to finish the authentication process.
Created new window in existing browser session.
>
>
> *** Collecting problem information
> The collected information can be sent to the developers to improve the
application. This might take a few minutes.
.
***
> As part of the bug reporting process, you'll be asked a series of questions
> to help provide a more descriptive bug report. Please answer the following
> questions to the best of your ability. Afterwards, a browser will be opened
> to finish filing this as a bug in the Launchpad bug tracking system.
> Press any key to continue...
.
*** How would you categorize this issue?
>
> Choices:
1: Audio
2: Filesystem
3: Graphics
4: Kernel Config
5: Networking
6: Hibernate/Resume
7: Suspend/Resume
8: Other
9: I don't know
C: Cancel
Please choose (1/2/3/4/5/6/7/8/9/C):4
> *** A bug is considered a regression if the issue did not exist on a
> previous kernel. Is this a regression?
>
> What would you like to do? Your options are:
Y: Yes
N: No
C: Cancel
Please choose (Y/N/C):y
> *** How would you describe the regression?
>
> Choices:
1: regression-release - A regression in a new stable release.
2: regression-potential - A bug discovered in the development release that
> was not present in the stable release.
3: regression-update - A regression introduced by an updated package in
> the stable release.
4: regression-proposed - A regression introduced by a package in -proposed
> .
5: I don't know.
C: Cancel
Please choose (1/2/3/4/5/C):1
> ***
> After apport finishes collecting debug information, please note the most
> recent kernel version where this was not an issue when filling out the bug
> report.
> Press any key to continue...
>
> *** Can you recreate this bug with a specific series of steps?
>
> What would you like to do? Your options are:
Y: Yes
N: No
C: Cancel
Please choose (Y/N/C):y
.
***
> After apport finishes collecting debug information, please document your
> steps to reproduce the issue when filling out the bug report.
> Press any key to continue...
>
> ***
> Testing the upstream kernel can help isolate issues in Ubuntu kernel
> patches, discover a bug is fixed upstream, or confirm the issue exists
> upstream. It would be great if you could test with the upstream kernel and
> let us know your results by posting a comment in the bug report. For
> information on testing the upstream kernel, refer to
> https://wiki.ubuntu.com/KernelTeam/MainlineBuilds
> Press any key to continue...y
.......
> *** Send this data to the developers?
>
> What would you like to do? Your options are:
S: Send report (511.2 KiB)
V: View report
K: Keep report file for sending later or copying to somewhere else
C: Cancel
Please choose (S/V/K/C):s
S
S
^[[A^[[Atony at tony-laptop ~ $ S
S: command not found
tony at tony-laptop ~ $ S
S: command not found
tony at tony-laptop ~ $ apt-get autoremove
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission
> denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you
> root?
tony at tony-laptop ~ $ apport-collect 579665
> *** Collecting problem information
> The collected information can be sent to the developers to improve the
application. This might take a few minutes.
.
***
> As part of the bug reporting process, you'll be asked a series of questions
> to help provide a more descriptive bug report. Please answer the following
> questions to the best of your ability. Afterwards, a browser will be opened
> to finish filing this as a bug in the Launchpad bug tracking system.
> Press any key to continue....
> *** How would you categorize this issue?
>
> Choices:
1: Audio
2: Filesystem
3: Graphics
4: Kernel Config
5: Networking
6: Hibernate/Resume
7: Suspend/Resume
8: Other
9: I don't know
C: Cancel
Please choose (1/2/3/4/5/6/7/8/9/C):4
> *** A bug is considered a regression if the issue did not exist on a
> previous kernel. Is this a regression?
>
> What would you like to do? Your options are:
Y: Yes
N: No
C: Cancel
Please choose (Y/N/C):y
> *** How would you describe the regression?
>
> Choices:
1: regression-release - A regression in a new stable release.
2: regression-potential - A bug discovered in the development release that
> was not present in the stable release.
3: regression-update - A regression introduced by an updated package in
> the stable release.
4: regression-proposed - A regression introduced by a package in -proposed
> .
5: I don't know.
C: Cancel
Please choose (1/2/3/4/5/C):1
.
***
> After apport finishes collecting debug information, please note the most
> recent kernel version where this was not an issue when filling out the bug
> report.
> Press any key to continue....
> *** Can you recreate this bug with a specific series of steps?
>
> What would you like to do? Your options are:
Y: Yes
N: No
C: Cancel
Please choose (Y/N/C):Y
> ***
> After apport finishes collecting debug information, please document your
> steps to reproduce the issue when filling out the bug report.
> Press any key to continue....
> ***
> Testing the upstream kernel can help isolate issues in Ubuntu kernel
> patches, discover a bug is fixed upstream, or confirm the issue exists
> upstream. It would be great if you could test with the upstream kernel and
> let us know your results by posting a comment in the bug report. For
> information on testing the upstream kernel, refer to
> https://wiki.ubuntu.com/KernelTeam/MainlineBuilds
> Press any key to continue....
...
> *** Send this data to the developers?
>
> What would you like to do? Your options are:
S: Send report (511.2 KiB)
V: View report
K: Keep report file for sending later or copying to somewhere else
C: Cancel
Please choose (S/V/K/C):S
tony at tony-laptop ~ $
_________________________________________________________________________________________________
On 7 July 2010 19:01, Leo Arias <yo at elopio.net> wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Unfortunately, we can't fix it without more information.
>
> Please run the following command which will attach necessary
> information:
>
> apport-collect 579665
>
> Bear in mind that you may need to install the python-launchpadlib
> package from the universe repository with 'sudo apt-get install python-
> launchpadlib'. Additionally, when prompted to give apport-collect
> permissions for Launchpad you will need to give it at least the ability
> to "Change Non-Private" data as it will be adding information to your
> bug report.
>
> For your reference, the full description of procedures for kernel
> related bug reports is available at
> https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in
> advance!
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> ** Tags added: kernel-therm needs-kernel-logs
>
> --
> Overheating triggers shutdown
> https://bugs.launchpad.net/bugs/579665
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in NULL Project: Invalid
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> Dear Ubuntu people,
>
> I'm using Ubuntu 10.04, but I had the same problem with 9.10. Both of
> these systems were installed on a partition.
> Previously, I used Ubuntu 9.04 without problem, but this was NOT installed
> on a partition.
> My laptop came with Windows Vista pre-installed: I do NOT experience this
> problem when running Vista.
>
> (1) After a few minutes from a "cold" start, my laptop overheats and
> automatically shuts down. The "Core Temperature Sensor" indicates that it
> shuts down at 100 deg C. Other temperature sensors do not report any
> abnormalities.
> (2) If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp
> quickly drops to approx 45 deg C, and I can run my laptop all day without
> any problems.
> (3) If I fail to re-boot immediately, or if I restart my computer before
> the sensor indicates at least 95 deg C, the computer will again suddenly
> shut down within only a few minutes due to overheating.
>
> My laptop is an Acer Aspire 5315, but I've seen lots of posts on various
> forums. Toshiba computers seem also prone to this problem when running
> Ubuntu - and I have noted that Acer computers use Toshiba fans.
>
> Everything I've read follows the same trend:
> (a) it seems that, when everything is cold or only warm, Ubuntu fails to
> instruct the fan to run, so it doesn't.
> (b) if the computer is already hot when it's switched on, the fan works
> perfectly. Presumably the computer has a separate thermostat to control
> this, since we know that Ubuntu isn't switching it on.
>
> I'm sure this has been reported millions of times before. It is a major
> problem, and certainly one which prevents people recommending Ubuntu to
> others.
>
> Thanks & regards,
> Tony
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/null/+bug/579665/+subscribe
>
--
Overheating triggers shutdown
https://bugs.launchpad.net/bugs/579665
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