[Bug 379593] [NEW] 3G sierra wireless card cannot connect. Driver Loads but unable to dial.

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I have a sierra wireless 880E Express Card (Blue Telstra thing for
Australia) and it works perfectly under 8.10, but not under 9.04. It
finds the card ok, I setup the wizard for "telstra next g card" and it
dials but then reboots the card. In other words when I connect to the 3G
profile in network manager it tries, but I see the power lights cycle
and the modem reboots then it says it's disconnected.

Code:

[ 3090.248118] usb 5-2: USB disconnect, address 13
[ 3090.251453] sierra 5-2:1.0: device disconnected
[ 3090.744068] usb 5-2: new full speed USB device using uhci_hcd and address 14
[ 3090.908198] usb 5-2: configuration #1 chosen from 1 choice
[ 3090.910739] sierra 5-2:1.0: Sierra USB modem converter detected
[ 3090.912780] usb 5-2: Sierra USB modem converter now attached to ttyUSB0
[ 3090.912836] usb 5-2: Sierra USB modem converter now attached to ttyUSB1
[ 3090.912870] usb 5-2: Sierra USB modem converter now attached to ttyUSB2

This is what happens when you dial it:

[ 3091.304330] sierra ttyUSB3: Sierra USB modem converter now disconnected from ttyUSB3
[ 3091.304367] sierra ttyUSB4: Sierra USB modem converter now disconnected from ttyUSB4
[ 3091.304398] sierra ttyUSB5: Sierra USB modem converter now disconnected from ttyUSB5


I've updated to the latest drivers 1.7.0, But I don't think this is a driver issue as the older version works fine under 8.10.

Ubuntu ships with version:  v.1.3.2

Here is the current Driver info:

modinfo sierra
filename:       /lib/modules/2.6.28-11-generic/kernel/drivers/usb/serial/sierra.ko
license:        GPL
version:        v.1.7.0
description:    USB Driver for Sierra Wireless USB modems
author:         Kevin Lloyd, Elina Pasheva, Matthew Safar, Rory Filer
srcversion:     12B80B20F6FCBF818657666
alias:          usb:v1199p68A3d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v0F3Dp0112d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0112d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6892d*dc*dsc*dp*icFFiscFFipFF*
alias:          usb:v1199p6891d*dc*dsc*dp*icFFiscFFipFF*
alias:          usb:v1199p6890d*dc*dsc*dp*icFFiscFFipFF*
alias:          usb:v1199p6880d*dc*dsc*dp*icFFiscFFipFF*
alias:          usb:v1199p685Ad*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6859d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6856d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6855d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6853d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6852d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6851d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6850d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p683Ed*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p683Dd*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p683Cd*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p683Bd*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p683Ad*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6833d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6832d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6821d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6820d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v03F0p1E1Dd*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6815d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6813d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6812d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6803d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6804d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p6802d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0028d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0027d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0026d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0025d*dc*dsc*dp*icFFiscFFipFF*
alias:          usb:v1199p0023d*dc*dsc*dp*icFFiscFFipFF*
alias:          usb:v1199p0120d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0021d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0019d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0220d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0024d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0020d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v03F0p1B1Dd*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0218d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0018d*dc*dsc*dp*ic*isc*ip*
alias:          usb:v1199p0017d*dc*dsc*dp*ic*isc*ip*
depends:        
vermagic:       2.6.28-11-generic SMP mod_unload modversions 586 
parm:           nmea:NMEA streaming (bool)
parm:           debug:Debug messages (bool)
parm:           suspend_support:Selective Suspend support (bool)

I think it's a network manager / kernel issue but what else can I test
for?

Thanks

Bj

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed

-- 
3G sierra wireless card cannot connect. Driver Loads but unable to dial.
https://bugs.edge.launchpad.net/bugs/379593
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