[Bug 625134] [NEW] external usb storage does not work with intel D945GCLF motherboard

Fri Aug 27 06:54:46 UTC 2010

Public bug reported:

The external USB storage devices which worked with latest Ubuntu 8.04
LTS kernel with my Intel Atom motherboard D945GCLF do not and have not
worked with any of the Ubuntu 10.04 LTS kernels.

The kernel or usb storage system seems to detect the disks:

[    6.527082] usb-storage: device scan complete
[    6.530626] scsi 4:0:0:0: Direct-Access     Generic  External         2.10 PQ: 0 ANSI: 4
[    6.532067] sd 4:0:0:0: Attached scsi generic sg2 type 0
[    6.540445] sd 4:0:0:0: [sdc] 625142448 512-byte logical blocks: (320 GB/298 GiB)
[    6.541315] sd 4:0:0:0: [sdc] Write Protect is off
[    6.541327] sd 4:0:0:0: [sdc] Mode Sense: 21 00 00 00
[    6.541335] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[    6.543197] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[    6.543251]  sdc: sdc1
[    6.673254] usb-storage: device scan complete

but after a while it seems to have problems with the USB port, where the
disk is connected:

[   41.095765] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
[   44.180046] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
[   47.250043] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
[   50.320038] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
[   50.320334] usb 1-1: USB disconnect, address 2
[   50.320371] sd 4:0:0:0: Device offlined - not ready after error recovery
[   50.320397] sd 4:0:0:0: [sdc] Unhandled error code
[   50.320405] sd 4:0:0:0: [sdc] Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK[   50.320416] sd 4:0:0:0: [sdc] CDB: Read(10): 28 00 00 00 00 3f 00 00 08 00
[   50.320445] end_request: I/O error, dev sdc, sector 63
[   50.320672] Buffer I/O error on device sdc1, logical block 0
[   50.320908] Buffer I/O error on device sdc1, logical block 1
[   50.321143] Buffer I/O error on device sdc1, logical block 2
[   50.321382] Buffer I/O error on device sdc1, logical block 3
[   50.321619] Buffer I/O error on device sdc1, logical block 4
[   50.321853] Buffer I/O error on device sdc1, logical block 5
[   50.322089] Buffer I/O error on device sdc1, logical block 6
[   50.322319] Buffer I/O error on device sdc1, logical block 7
[   53.420038] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
[   56.480034] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
[   59.540053] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
[   62.600045] hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?

I tried already several different cables, disks and USB ports with the
same result. After these messages the disk just does not seem to exist
anymore. It did not seem to matter if the disk was connected at the boot
time or after boot time, the result was the same.

This does not seem to be a hardware problem since by booting to Ubuntu
8.04 LTS from installation disk, those same USB devices work properly.

There however exists these kind of AGP related messages in the dmesg:

[    7.162541] agpgart-intel 0000:00:00.0: Intel 945G Chipset
[    7.162723] resource map sanity check conflict: 0x88180000 0x881bffff 0x88180000 0x8819ffff 0000:00:02.0
[    7.162730] ------------[ cut here ]------------
[    7.162744] WARNING: at /build/buildd/linux-2.6.32/arch/x86/mm/ioremap.c:135 __ioremap_caller+0x398/0x3d0()
[    7.162751] Hardware name:         
[    7.162754] Info: mapping multiple BARs. Your kernel is fine.
[    7.162759] Modules linked in: intel_agp(+) serio_raw output wire parport xfs exportfs raid10 raid456 async_pq async_xor xor async_memcpy async_raid6_recov usb_storage raid6_pq async_tx floppy e1000 raid1 raid0 multipath linear
[    7.162802] Pid: 399, comm: modprobe Not tainted 2.6.32-24-server #41-Ubuntu
[    7.162807] Call Trace:
[    7.162821]  [<ffffffff81066dab>] warn_slowpath_common+0x7b/0xc0
[    7.162830]  [<ffffffff81066e51>] warn_slowpath_fmt+0x41/0x50
[    7.162839]  [<ffffffff81041358>] __ioremap_caller+0x398/0x3d0
[    7.162855]  [<ffffffffa01aa1f6>] ? intel_i915_create_gatt_table+0x86/0x150 [intel_agp]
[    7.162866]  [<ffffffff812c97d9>] ? pci_bus_read_config_dword+0x79/0x90
[    7.162875]  [<ffffffff810414a7>] ioremap_nocache+0x17/0x20
[    7.162887]  [<ffffffffa01aa1f6>] intel_i915_create_gatt_table+0x86/0x150 [intel_agp]
[    7.162897]  [<ffffffff81349f39>] agp_backend_initialize+0x119/0x3e0
[    7.162905]  [<ffffffff8134a2d5>] agp_add_bridge+0xa5/0x260
[    7.162916]  [<ffffffffa01ab9a4>] agp_intel_probe+0x2f2/0x31d [intel_agp]
[    7.162926]  [<ffffffff812d0757>] local_pci_probe+0x17/0x20
[    7.162934]  [<ffffffff812d0a79>] __pci_device_probe+0xe9/0xf0
[    7.162944]  [<ffffffff812b55ea>] ? kobject_get+0x1a/0x30
[    7.162954]  [<ffffffff81368b39>] ? get_device+0x19/0x20
[    7.162962]  [<ffffffff812d18a7>] pci_device_probe+0x37/0x60
[    7.162971]  [<ffffffff8136cc15>] really_probe+0x65/0x170
[    7.162979]  [<ffffffff8136cd65>] driver_probe_device+0x45/0x70
[    7.162987]  [<ffffffff8136cd90>] ? __driver_attach+0x0/0xa0
[    7.162995]  [<ffffffff8136ce2b>] __driver_attach+0x9b/0xa0
[    7.163004]  [<ffffffff8136cd90>] ? __driver_attach+0x0/0xa0
[    7.163012]  [<ffffffff8136c078>] bus_for_each_dev+0x68/0x90
[    7.163020]  [<ffffffff8136ca8e>] driver_attach+0x1e/0x20
[    7.163028]  [<ffffffff8136c34e>] bus_add_driver+0xde/0x280
[    7.163036]  [<ffffffff8136d160>] driver_register+0x80/0x150
[    7.163046]  [<ffffffff8155d966>] ? notifier_call_chain+0x56/0x80
[    7.163054]  [<ffffffff812d1b36>] __pci_register_driver+0x56/0xd0
[    7.163064]  [<ffffffff8108a475>] ? __blocking_notifier_call_chain+0x65/0x80
[    7.163075]  [<ffffffffa01b2000>] ? agp_intel_init+0x0/0x2e [intel_agp]
[    7.163086]  [<ffffffffa01b202c>] agp_intel_init+0x2c/0x2e [intel_agp]
[    7.163096]  [<ffffffff8100a04c>] do_one_initcall+0x3c/0x1a0
[    7.163107]  [<ffffffff810a14ff>] sys_init_module+0xdf/0x260
[    7.163116]  [<ffffffff810131b2>] system_call_fastpath+0x16/0x1b
[    7.163123] ---[ end trace 5f58de49491212f5 ]---

but I am unsure this is related to the usb storage problem.

I have been waiting to see if some kernel or other upgrade would have
fixed the problem, but decided now to report it since I could not find a
similar enough bug or a fix from the database.

If you have some suggestions I can test them. I was thinking of checking
those mainline kernel builds next, if there are not any suggestions for
using for example different kernel parameters?

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-24-server 2.6.32-24.41
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-24.41-server 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-server x86_64
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: Error: [Errno 2] No such file or directory
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
Date: Fri Aug 27 09:01:07 2010
PciMultimedia:

ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-server root=UUID=33611c05-f20c-4571-bb22-1c4c22c1f109 ro splash quiet
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux
dmi.bios.date: 04/14/2010
dmi.bios.vendor: Intel Corp.
dmi.bios.version: LF94510J.86A.0278.2010.0414.2000
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: D945GCLF
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE27042-305
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrLF94510J.86A.0278.2010.0414.2000:bd04/14/2010:svn:pn:pvr:rvnIntelCorporation:rnD945GCLF:rvrAAE27042-305:cvn:ct3:cvr:

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug lucid needs-upstream-testing regression-release

-- 
external usb storage does not work with intel D945GCLF motherboard
https://bugs.launchpad.net/bugs/625134
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