[Bug 582199] Re: No sound on Dell Optiplex 380 (ALC269Q, probably new chip)

[David Henningsson]

** Description changed:

  No sound on Dell Optiplex 380.
  
  === Current workaround for Lucid ===
  
- 1) Install http://people.canonical.com/~diwic/temp/alsa-intel-hda-optiplex-dkms_1.0.23_all.deb
- 2) Reboot.
+ https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules
  
  ======
  There is a corresponding bug #588031 for Dell Optiplex 980.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  AlsaVersion:
   Advanced Linux Sound Architecture Driver Version 1.0.23.
   Compiled on May 17 2010 for kernel 2.6.32-22-generic (SMP).
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  LASALLE\marcus.carneiro   2337 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe6fc000 irq 27'
     Mixer name	: 'Realtek ALC259'
     Components	: 'HDA:10ec0269,10280400,00100100'
     Controls      : 13
     Simple ctrls  : 9
  CheckboxSubmission: 909058df7c16ca0950e2752cf30446b9
  CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
  Date: Tue May 18 08:00:32 2010
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SelectedCard: 0 Intel HDA-Intel - HDA Intel
  SourcePackage: alsa-driver
  Symptom: audio
  Title: [Realtek ALC259] ALSA test tone not correctly played back
  dmi.bios.date: 10/23/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 0HN7XN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd10/23/2009:svnDellInc.:pnOptiPlex380:pvr:rvnDellInc.:rn0HN7XN:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 380
  dmi.sys.vendor: Dell Inc.
  ---
  AlsaVersion:
   Advanced Linux Sound Architecture Driver Version 1.0.23.
   Compiled on May 21 2010 for kernel 2.6.32-22-generic (SMP).
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  LASALLE\marcus.carneiro   1870 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe6fc000 irq 27'
     Mixer name	: 'Realtek ALC259'
     Components	: 'HDA:10ec0269,10280400,00100100'
     Controls      : 13
     Simple ctrls  : 9
  DistroRelease: Ubuntu 10.04
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Package: alsa-driver (not installed)
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Tags: lucid
  Uname: Linux 2.6.32-22-generic i686
  UserGroups:
  
  dmi.bios.date: 03/11/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0HN7XN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/11/2010:svnDellInc.:pnOptiPlex380:pvr:rvnDellInc.:rn0HN7XN:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 380
  dmi.sys.vendor: Dell Inc.

** Changed in: alsa-driver (Ubuntu)
       Status: Fix Committed => Fix Released

-- 
No sound on Dell Optiplex 380 (ALC269Q, probably new chip)
https://bugs.launchpad.net/bugs/582199
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