[Bug 586418] Re: [HDA-Intel - HDA Intel] no sound with external jacks on Optiplex XE

David Henningsson 586418 at bugs.launchpad.net
Sat Aug 7 09:05:23 UTC 2010


** Description changed:

  This is with a Dell Optiplex XE desktop system:
  
  Playing sound yields to output at all; not on a possible internal
  speaker, nor on the external jack with headphones plugged in.
  Additionally, the mic jack does not capture sound.
  
- === Current workaround for Lucid ===
+ === Current Workaround for Lucid ===
  
- 1) Install http://people.canonical.com/~diwic/temp/alsa-intel-hda-optiplex-dkms_1.0.23_all.deb
- 2) Reboot.
+ https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules
  
  ======
  There is a corresponding bug #582199 for Dell Optiplex 380 and bug #588031 for Dell Optiplex 980.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-21-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1144 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe6fc000 irq 16'
     Mixer name	: 'Realtek ALC269'
     Components	: 'HDA:10ec0269,102802fb,00100100'
     Controls      : 10
     Simple ctrls  : 6
  Date: Wed May 26 16:27:06 2010
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_US.UTF-8
  SelectedCard: 0 Intel HDA-Intel - HDA Intel
  SourcePackage: alsa-driver
  Symptom: audio
  Title: [HDA-Intel - HDA Intel] ALSA test tone not correctly played back
  dmi.bios.date: 11/20/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X18
  dmi.board.name: 08N8V4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrX18:bd11/20/2009:svnDellInc.:pnOptiPlexXE:pvr:rvnDellInc.:rn08N8V4:rvrX01:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex XE
  dmi.sys.vendor: Dell Inc.

** Changed in: alsa-driver (Ubuntu)
       Status: Fix Committed => Fix Released

-- 
[HDA-Intel - HDA Intel] no sound with external jacks on Optiplex XE
https://bugs.launchpad.net/bugs/586418
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