[Bug 613563] [NEW] HP nx 6325 doesnt detect 4 GB RAM x64 and x86pae

Bernd bernd at helber-it-services.com
Wed Aug 4 18:04:35 UTC 2010


Public bug reported:

Dear Ubuntu Team,

i would like to report this bug in reference to the Bug reported with the Ticket iD Bug #430017
One of your Collagues told me to do so.

The issue with this Bug is that the 4GB RAM on my HP nx 6325 only recognizes 2.8 GB 
The memory is fully adressed wiht SuSE 11.1 2.6.27 x86 pae also the x64 Version.

This Problem only shows up in Ubuntu.
uname -a  2.6.32-24-generic

BIOS is up to date. So i will forward you new informations.

The Issue was present in Karmic, now and in Lucid too.

Thanks for your time. :-)
--- 
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bernd      1795 F.... pulseaudio
 /dev/snd/pcmC0D0p:   bernd      1795 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xc8180000 irq 16'
   Mixer name	: 'Analog Devices AD1981'
   Components	: 'HDA:11d41981,103c30b0,00100200 HDA:14f12bfa,103c30b0,00090000'
   Controls      : 11
   Simple ctrls  : 9
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=/dev/sda3
Lsusb:
 Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Compaq nx6325 (EY349ET#ABD)
NonfreeKernelModules: wl
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=5bfb58e3-a3e9-4697-8477-d2a625243dac ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE at euro
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Regression: No
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
Tags: lucid kconfig needs-upstream-testing
Uname: Linux 2.6.32-24-generic x86_64
UserGroups:
 
WpaSupplicantLog:
 
dmi.bios.date: 05/08/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68TT2 Ver. F.07
dmi.board.name: 30B0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 40.15
dmi.chassis.asset.tag: CNU6390M53
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349ET#ABD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nx6325 (EY349ET#ABD)
dmi.product.version: F.07
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 6325 apport-collected hpnx

** Tags added: apport-collected

** Description changed:

  Dear Ubuntu Team,
  
  i would like to report this bug in reference to the Bug reported with the Ticket iD Bug #430017
  One of your Collagues told me to do so.
  
  The issue with this Bug is that the 4GB RAM on my HP nx 6325 only recognizes 2.8 GB 
  The memory is fully adressed wiht SuSE 11.1 2.6.27 x86 pae also the x64 Version.
  
  This Problem only shows up in Ubuntu.
  uname -a  2.6.32-24-generic
  
  BIOS is up to date. So i will forward you new informations.
  
  The Issue was present in Karmic, now and in Lucid too.
  
  Thanks for your time. :-)
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
+ AplayDevices:
+  **** List of PLAYBACK Hardware Devices ****
+  card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
+    Subdevices: 0/1
+    Subdevice #0: subdevice #0
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  bernd      1795 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   bernd      1795 F...m pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'SB'/'HDA ATI SB at 0xc8180000 irq 16'
+    Mixer name	: 'Analog Devices AD1981'
+    Components	: 'HDA:11d41981,103c30b0,00100200 HDA:14f12bfa,103c30b0,00090000'
+    Controls      : 11
+    Simple ctrls  : 9
+ DistroRelease: Ubuntu 10.04
+ HibernationDevice: RESUME=/dev/sda3
+ Lsusb:
+  Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Hewlett-Packard HP Compaq nx6325 (EY349ET#ABD)
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ PccardctlIdent:
+  Socket 0:
+    no product info available
+ PccardctlStatus:
+  Socket 0:
+    no card
+ ProcCmdLine: root=UUID=5bfb58e3-a3e9-4697-8477-d2a625243dac ro quiet splash
+ ProcEnviron:
+  PATH=(custom, no user)
+  LANG=de_DE at euro
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
+ Regression: No
+ RelatedPackageVersions: linux-firmware 1.34.1
+ Reproducible: Yes
+ RfKill:
+  0: hci0: Bluetooth
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags: lucid kconfig needs-upstream-testing
+ Uname: Linux 2.6.32-24-generic x86_64
+ UserGroups:
+  
+ WpaSupplicantLog:
+  
+ dmi.bios.date: 05/08/2007
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68TT2 Ver. F.07
+ dmi.board.name: 30B0
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 40.15
+ dmi.chassis.asset.tag: CNU6390M53
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349ET#ABD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP Compaq nx6325 (EY349ET#ABD)
+ dmi.product.version: F.07
+ dmi.sys.vendor: Hewlett-Packard

-- 
HP nx 6325  doesnt detect 4 GB RAM x64 and x86pae
https://bugs.launchpad.net/bugs/613563
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