[Bug 471871] Re: [Dell Computer Corporation Inspiron 600m] suspend/resume failure

eugenemarshall eugenemarshall at gmail.com
Fri Apr 23 23:40:36 UTC 2010


I've gone back and re-checked this and it no longer seems to be a
problem.  I can now Suspend and Hibernate my Dell Inspiron 600m and
resume without problems.  Before, on any attempt to resume, I'd lock
up and have to do a hard reset.  Here's some info that I hope is
useful:

I am currently using:
Dell Inspiron 600m laptop
Ubuntu Karmic Koala 9.10
GNOME 2.28.1
Linux kernel 2.6.31-20-generic
1 GB RAM
Intel M 2.0 GHz

I went ahead an uploaded my system info via apport.  If I was not
supposed to do this, I apologize.    In a moment I'll go and try to
remove the relevant tags.

(Sorry, this is my first time helping out in this way).

Thanks,
Eugene

PS The same applies to Bug 471872, which is an identical issue, I think.

On Fri, Apr 23, 2010 at 11:07 PM, Jeremy Foshee
<jeremy.foshee at canonical.com> wrote:
> Hi eugenemarshall,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu?  ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal).  It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 471871
>
> Also, if you could test the latest upstream kernel available that would be great.  It will allow additional upstream developers to examine the issue.  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag.  This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.  Please let us know your results.
>
> Thanks in advance.
>
>    [This is an automated message.  Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-suspend
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
>       Status: New => Incomplete
>
> --
> [Dell Computer Corporation Inspiron 600m] suspend/resume failure
> https://bugs.launchpad.net/bugs/471871
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> Computer locks up going into or coming out of Suspend mode (not sure which).
>
> The bug report tells me I've had a serious kernel error.  Sorry I don't have more info.
>
>  Power options were set to Suspend after a time and each time (3x now) the computer has frozen and I've needed to do a hard reset (hold power button down for five seconds) to get it to reboot.  Maybe if I gave it more time to come out of Suspend (I wait like 20 seconds) it might do so without the hard reset, but I don't know currently.  I dealt with this by changing the power options such that it does not suspend when plugged in (which it always is).
>
> This may be the same bug as 428961, 428963, and/or 431138 -- not sure.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from resuming properly.
> Architecture: i386
> AudioDevicesInUse:
>  USER        PID ACCESS COMMAND
>  /dev/snd/controlC0:  eugenemarshall   1562 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
>  Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9752,53 at irq 5'
>   Mixer name   : 'SigmaTel STAC9752,53'
>   Components   : 'AC97a:83847652'
>   Controls      : 38
>   Simple ctrls  : 24
> Date: Mon Nov  2 12:34:48 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=8041fbd1-9f57-4d95-872f-a22ae7d32970
> InterpreterPath: /usr/bin/python2.6
> Lsusb:
>  Bus 002 Device 002: ID 413c:8000 Dell Computer Corp. BC02 Bluetooth Adapter
>  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Dell Computer Corporation Inspiron 600m
> Package: linux-image-2.6.31-14-generic 2.6.31-14.48
> PccardctlIdent:
>  Socket 0:
>   no product info available
>  Socket 1:
>   no product info available
> PccardctlStatus:
>  Socket 0:
>   no card
>  Socket 1:
>   no card
> ProcCmdLine: root=UUID=a4d06996-3456-4f48-aaaf-c61d47dd5e04 ro quiet splash
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> RelatedPackageVersions:
>  linux-backports-modules-2.6.31-14-generic N/A
>  linux-firmware 1.24
> RfKill:
>  0: hci0: Bluetooth
>        Soft blocked: no
>        Hard blocked: no
> SourcePackage: linux
> Tags: resume suspend
> Title: [Dell Computer Corporation Inspiron 600m] suspend/resume failure
> Uname: Linux 2.6.31-14-generic i686
> UserGroups:
>
> dmi.bios.date: 01/18/2005
> dmi.bios.vendor: Dell Computer Corporation
> dmi.bios.version: A16
> dmi.board.name: 0Y8643
> dmi.board.vendor: Dell Computer Corporation
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Computer Corporation
> dmi.modalias: dmi:bvnDellComputerCorporation:bvrA16:bd01/18/2005:svnDellComputerCorporation:pnInspiron600m:pvr:rvnDellComputerCorporation:rn0Y8643:rvr:cvnDellComputerCorporation:ct8:cvr:
> dmi.product.name: Inspiron 600m
> dmi.sys.vendor: Dell Computer Corporation
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/471871/+subscribe
>


-- 
Eugene Marshall
Assistant Professor
Department of Philosophy
Wellesley College
http://eugenemarshall.googlepages.com/

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Description changed:

+ UPDATE:
+ I've gone back and re-checked this and it no longer seems to be a problem.  I can now Suspend and Hibernate my Dell Inspiron 600m and resume without problems.  Before, on any attempt to resume, I'd lock up and have to do a hard reset.  Here's some info that I hope is useful:
+ 
+ I am currently using:
+ Dell Inspiron 600m laptop
+ Ubuntu Karmic Koala 9.10
+ GNOME 2.28.1
+ Linux kernel 2.6.31-20-generic
+ 1 GB RAM
+ Intel M 2.0 GHz
+ 
+ I went ahead an uploaded my system info via apport.  If I was
+ notsupposed to do this, I apologize.
+ 
+ (Sorry, this is my first time helping out in this way).
+ 
+ Thanks!
+ Eugene
+ 
+ PS The same applies to Bug 471872, which is an identical issue, I think.
+ 
+ -----
+ 
  Computer locks up going into or coming out of Suspend mode (not sure
  which).
  
  The bug report tells me I've had a serious kernel error.  Sorry I don't
  have more info.
  
-  Power options were set to Suspend after a time and each time (3x now)
+  Power options were set to Suspend after a time and each time (3x now)
  the computer has frozen and I've needed to do a hard reset (hold power
  button down for five seconds) to get it to reboot.  Maybe if I gave it
  more time to come out of Suspend (I wait like 20 seconds) it might do so
  without the hard reset, but I don't know currently.  I dealt with this
  by changing the power options such that it does not suspend when plugged
  in (which it always is).
  
  This may be the same bug as 428961, 428963, and/or 431138 -- not sure.
  
  ProblemType: KernelOops
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  Architecture: i386
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  eugenemarshall   1562 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  eugenemarshall   1562 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9752,53 at irq 5'
-    Mixer name	: 'SigmaTel STAC9752,53'
-    Components	: 'AC97a:83847652'
-    Controls      : 38
-    Simple ctrls  : 24
+  Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9752,53 at irq 5'
+    Mixer name	: 'SigmaTel STAC9752,53'
+    Components	: 'AC97a:83847652'
+    Controls      : 38
+    Simple ctrls  : 24
  Date: Mon Nov  2 12:34:48 2009
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=8041fbd1-9f57-4d95-872f-a22ae7d32970
  InterpreterPath: /usr/bin/python2.6
  Lsusb:
-  Bus 002 Device 002: ID 413c:8000 Dell Computer Corp. BC02 Bluetooth Adapter
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 002: ID 413c:8000 Dell Computer Corp. BC02 Bluetooth Adapter
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Computer Corporation Inspiron 600m
  Package: linux-image-2.6.31-14-generic 2.6.31-14.48
  PccardctlIdent:
-  Socket 0:
-    no product info available
-  Socket 1:
-    no product info available
+  Socket 0:
+    no product info available
+  Socket 1:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    no card
-  Socket 1:
-    no card
+  Socket 0:
+    no card
+  Socket 1:
+    no card
  ProcCmdLine: root=UUID=a4d06996-3456-4f48-aaaf-c61d47dd5e04 ro quiet splash
  ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
  ProcEnviron: PATH=(custom, no user)
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
  RelatedPackageVersions:
-  linux-backports-modules-2.6.31-14-generic N/A
-  linux-firmware 1.24
+  linux-backports-modules-2.6.31-14-generic N/A
+  linux-firmware 1.24
  RfKill:
-  0: hci0: Bluetooth
-  	Soft blocked: no
-  	Hard blocked: no
+  0: hci0: Bluetooth
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  Tags: resume suspend
  Title: [Dell Computer Corporation Inspiron 600m] suspend/resume failure
  Uname: Linux 2.6.31-14-generic i686
  UserGroups:
-  
+ 
  dmi.bios.date: 01/18/2005
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A16
  dmi.board.name: 0Y8643
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA16:bd01/18/2005:svnDellComputerCorporation:pnInspiron600m:pvr:rvnDellComputerCorporation:rn0Y8643:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Inspiron 600m
  dmi.sys.vendor: Dell Computer Corporation

-- 
[Dell Computer Corporation Inspiron 600m] suspend/resume failure
https://bugs.launchpad.net/bugs/471871
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