[Bug 563094] Re: unable to report a "linux" bug using ubuntu-bug

[John Vivirito]

** Attachment added: "ubuntu-bug_error"
   http://launchpadlibrarian.net/44158381/ubuntu-bug-error.png

** Tags added: apport-collected

** Description changed:

  When trying to report a bug on the package "linux" when booted to an
  older kernel it fails to report it stating that the package is not a
  genuine package.
  
  Steps to reproduce:
  1. Boot into latest kernel (in this case the version is linux-image-2. 2.6.32-20.30)
  2. Reboot into linux-image-2. 2.6.32-19.28
  3. Report bug using the following command "ubuntu-bug linux"
  4. Answer the questions that you are asked
  5. Get the error:
  "The problem cannot be reported:
  
  This is not a genuine Ubuntu package"
  
  What i expect to happen:
  To be able to report the bug
  
  What happens:
  Unable to report bug due to the above error
  
  I will attach a screen shot of error.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  gnomefreak   1156 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Live'/'SB Live! Value [CT4780] (rev.7, serial:0x80221102) at 0xece0, irq 16'
+    Mixer name	: 'TriTech TR28602'
+    Components	: 'AC97a:54524123'
+    Controls      : 216
+    Simple ctrls  : 38
+ CurrentDmesg:
+  [   22.876867] usb 2-1: usbfs: interface 0 claimed by usblp while 'usb' sets config #1
+  [   28.808033] eth0: no IPv6 routers present
+  [   35.060036] end_request: I/O error, dev fd0, sector 0
+  [   35.116036] end_request: I/O error, dev fd0, sector 0
+ DistroRelease: Ubuntu 10.04
+ HibernationDevice: RESUME=UUID=16db1d01-e62f-4077-97d5-0b3921912adc
+ IwConfig:
+  lo        no wireless extensions.
+  
+  eth0      no wireless extensions.
+ Lsusb:
+  Bus 002 Device 002: ID 03f0:c002 Hewlett-Packard PhotoSmart 7800 series
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 002: ID 09da:0006 A4 Tech Co., Ltd Optical Mouse WOP-35 / Trust 450L Optical Mouse
+  Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Dell Computer Corporation OptiPlex GX400
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=d48dd035-c4de-4431-a00c-a0f3a923199e ro quiet splash
+ ProcEnviron:
+  PATH=(custom, user)
+  LANG=C
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
+ Regression: Yes
+ RelatedPackageVersions: linux-firmware 1.34
+ Reproducible: Yes
+ RfKill:
+  
+ Tags: lucid graphics regression-release needs-upstream-testing
+ Uname: Linux 2.6.32-19-generic i686
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 10/05/2001
+ dmi.bios.vendor: Dell Computer Corporation
+ dmi.bios.version: A05
+ dmi.board.name: OptiPlex GX400
+ dmi.board.vendor: Dell Computer Corporation
+ dmi.chassis.type: 6
+ dmi.chassis.vendor: Dell Computer Corporation
+ dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd10/05/2001:svnDellComputerCorporation:pnOptiPlexGX400:pvr:rvnDellComputerCorporation:rnOptiPlexGX400:rvr:cvnDellComputerCorporation:ct6:cvr:
+ dmi.product.name: OptiPlex GX400
+ dmi.sys.vendor: Dell Computer Corporation

-- 
unable to report a "linux" bug using ubuntu-bug
https://bugs.launchpad.net/bugs/563094
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