Juju charm/platform support

[Rick Harding]

Thanks Tom, that's a really good point and something we'll take as feedback
and see what we can come up with.

On Sat, Jun 4, 2016 at 2:45 PM Tom Barber <tom at analytical-labs.com> wrote:

> Another thing:
>
> Puppet make it very easy to find out how to get platform support:
> https://puppet.com/support-services, you guys dont.
>
> Plus another thought I had the other day for a feature would be a way in
> metadata.yaml or something to toggle a "supported charm" setting.
>
> So, for example I have DC/OS, Saiku etc, and I'd quite like to offer
> commercial support for the software even if I don't charge for the software
> itself. Now, of course I could add some stuff to Readme.md etc to indicate
> I am happy to do consultancy and support around my charms. But it would be
> very cool to be able to toggle a setting for a charm, so that the charm
> store user can click a button and instantly get in contact with me to
> discuss it, rather than having to grep my contact details from a Readme
> file.
>
> From a commercial perspective it would be a good way to open a dialogue
> with users and the potential to up sell more services to the users at the
> same time.
> --------------
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> Tel: +44(0)5603641316
>
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