Tracking OpenStack & User Experience Bugs

Mark Canonical Ramm-Christensen mark.ramm-christensen at canonical.com
Tue Jul 23 23:07:56 UTC 2013


I agree, the fact that we start using a tag for issues that are hurting
user adoption and respond to those issues quickly far outweighs the actual
name of the tag.

--Mark

On Tue, Jul 23, 2013 at 10:14 AM, Antonio Rosales <
antonio.rosales at canonical.com> wrote:

> If folks don't have any objections (David looking at you) I would like
> to suggest we keep the papercut tag in place.  I haven't gotten
> overwhelming feedback on another tag and papercut does signal what we
> are intending, user experience issues, and it does have some history
> in launchpad. We will need to prioritize bugs accordingly, but the
> 'papercut' tag should signal the bug is a user experience issue.
>
> Thus, as a reminder if folks come across a juju-core related bug please tag
> it with 'openstack' and if the bug is related to a user experience
> issue please tag that bug with 'papercut.'  Folks can see those bug
> lists respectively at:
> https://bugs.launchpad.net/juju-core/+bugs?field.tag=openstack
> https://bugs.launchpad.net/juju-core/+bugs?field.tag=papercut
>
> David C.,
> Should I work with you to integrate these two tags into the bug triage
> process[0]?
>
> [0] ] https://lists.ubuntu.com/archives/juju-dev/2013-June/001088.html
>
> -Thanks,
> Antonio
>
> On Mon, Jul 22, 2013 at 7:08 PM, Antonio Rosales
> <antonio.rosales at canonical.com> wrote:
> > On Fri, Jul 19, 2013 at 12:44 AM, David Cheney
> > <david.cheney at canonical.com> wrote:
> >> +1. I think you could use a stronger word that papercut.
> >
> > Thanks for the reply. The word comes from the papercuts project[0],
> > but I see your point in this context we are trying to flag large and
> > small adoption issues. So while some may be papercuts, other may be
> > larger wounds.  My word-smith foo isn't coming up with a good
> > immediate answer, but suggestions welcome.  Some brainstorming tags
> > are UX (user experience), and adoption.
> >
> > [0] https://launchpad.net/hundredpapercuts
> >
> > -thanks,
> > Antonio
> >>
> >> On Fri, Jul 19, 2013 at 8:44 AM, Antonio Rosales
> >> <antonio.rosales at canonical.com> wrote:
> >>> In an effort to accurately track juju-core bugs that are affecting
> >>> OpenStack deploys I would like to propose tagging bugs with
> >>> "openstack." In addition, in the effort to continue improving the Juju
> >>> user experience I would also like to propose tagging bugs with
> >>> "papercut" that are possibly inhibiting user adoption.
> >>>
> >>> As an experiment I have added the "openstack"[0] and "papercut"[1] tag
> >>> to the juju-core project.
> >>>
> >>> If folks agree please tag bugs accordingly.  I would also like to
> >>> integrate this into the juju-core bug triage process[2], and review
> >>> existing tags in that process too. Juju-core developer feedback much
> >>> appreciated here.
> >>>
> >>> [0] https://lists.ubuntu.com/archives/juju-dev/2013-June/001088.html
> >>> [1] https://bugs.launchpad.net/juju-core/+bugs?field.tag=papercut
> >>> [2] https://lists.ubuntu.com/archives/juju-dev/2013-June/001088.html
> >>>
> >>> Thanks,
> >>> --
> >>> Antonio Rosales
> >>> Ubuntu Cloud Ecosystem Engineering
> >>> juju.ubuntu.com/charm-championship - Share your infrastructure, win
> 10k!
> >>>
> >>> --
> >>> Juju mailing list
> >>> Juju at lists.ubuntu.com
> >>> Modify settings or unsubscribe at:
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> >
> >
> >
> > --
> > Antonio Rosales
> > Ubuntu Cloud Ecosystem Engineering
> > juju.ubuntu.com/charm-championship - Share your infrastructure, win 10k!
>
>
>
> --
> Antonio Rosales
> Ubuntu Cloud Ecosystem Engineering
> juju.ubuntu.com/charm-championship - Share your infrastructure, win 10k!
>
> --
> Juju-dev mailing list
> Juju-dev at lists.ubuntu.com
> Modify settings or unsubscribe at:
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>
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