[Request received] Windows 7 IE 10 always times out
Sauce Labs Customer Support
help at saucelabs.com
Thu Apr 23 17:04:49 UTC 2015
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[Request received] Windows 7 IE 10 always times out
Hi juju-gui,
Thanks for writing in! Your ticket ID is 20401.
Our support team has received your message and we're on the case. If you don't receive a response to your request within 24 hours, it means we are under heavy load, and will get to your request as soon as possible.
For immediate answers, search for commonly asked questions in our Help center:
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Check out our documentation for helpful strategies and tutorials:
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Rest assured we'll respond to your message as soon as we can!
You can send us an update by replying to this email. If you created this ticket using the email address associated with your Sauce Labs account, you can also review the status of the request and add additional comments on our website. Just follow the link below (you may need to authenticate):
http://support.saucelabs.com/requests/20401
If you see the message "You do not have access to request #xxxx. It may have been solved or deleted", it is because you are logged into Sauce with an account that has a different e-mail address than the e-mail address used to submit the ticket. If you would like to change the e-mail address on the ticket, please reply to this e-mail and let us know what e-mail address to change it to.
Best,
The Sauce Labs Team
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