<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">There should be a results.log in a partition "fwts-result", though it may be incomplete and stopped at UEFI runtime services such as the below: </div><div class="gmail_default" style="font-family:verdana,sans-serif"> </div><div class="gmail_default" style="font-family:verdana,sans-serif"><img src="cid:ii_kynbvg7y2" alt="image.png" width="570" height="369"> </div><div class="gmail_default" style="font-family:verdana,sans-serif"></div><div class="gmail_default" style="font-family:verdana,sans-serif">From your screenshot, it seems fwts-live stopped at UEFI RT service - set time service. You can also confirm this if you find results.log. </div><div class="gmail_default" style="font-family:verdana,sans-serif"> </div><div class="gmail_default" style="font-family:verdana,sans-serif">You can try to run UEFI RT service specifically to confirm this as below. This should help BIOS debugging this particular runtime service (see details in UEFI spec 7.3 Time Services).</div><div class="gmail_default" style="font-family:verdana,sans-serif"> </div><div class="gmail_default" style="font-family:verdana,sans-serif"><img src="cid:ii_kync3jip3" alt="image.png" width="570" height="478"> </div></div> <div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Jan 19, 2022 at 10:56 PM Huang, Rachel <<a href="mailto:rachel.huang@hpe.com">rachel.huang@hpe.com</a>> wrote: </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"> <div style="overflow-wrap: break-word;" lang="EN-GB"> <div class="gmail-m_-3275801643947068909WordSection1"> Hi Alex, If I chose the “All Batch Tests” option to test using this tool, and then the tests will start and I will see a progress dialog box and it will take a few minutes to run through some tests, but the system will be stuck in the boot loop under EFI RT service set time interface(picture as below). Unfortunately, I doesn’t get any report.log because system run into a problem. Meanwhile, I also can choose to select individual to run then see a progress dialog box and then system will be stuck in the boot loop under EFI RT service set time interface as well. BRs, Rachel <div style="border-color:rgb(225,225,225) currentcolor currentcolor;border-style:solid none none;border-width:1pt medium medium;padding:3pt 0cm 0cm"> From: Alex Hung <<a href="mailto:alex.hung@canonical.com" target="_blank">alex.hung@canonical.com</a>> Sent: 20 January 2022 13:24 To: Huang, Rachel <<a href="mailto:rachel.huang@hpe.com" target="_blank">rachel.huang@hpe.com</a>> Cc: Huang, Bryan <<a href="mailto:bryanhuang@hpe.com" target="_blank">bryanhuang@hpe.com</a>>; Chang, Alvin (HPE DVT UEFI) <<a href="mailto:achang@hpe.com" target="_blank">achang@hpe.com</a>>; <a href="mailto:fwts-devel@lists.ubuntu.com" target="_blank">fwts-devel@lists.ubuntu.com</a> Subject: Re: How to fix stuck in infinite boot loop under EFI RT service set time interface test item with HPE </div> <div> <div> Hi Rachel, </div> <div> </div> <div> There should be more log files like "results.log" in fwts-live usb disk. These logs can provide more information for further analysis. </div> </div> <div> <div> On Wed, Jan 19, 2022 at 7:34 PM Huang, Rachel <<a href="mailto:rachel.huang@hpe.com" target="_blank">rachel.huang@hpe.com</a>> wrote: </div> <blockquote style="border-color:currentcolor currentcolor currentcolor rgb(204,204,204);border-style:none none none solid;border-width:medium medium medium 1pt;padding:0cm 0cm 0cm 6pt;margin-left:4.8pt;margin-right:0cm"> <div> <div> Add FWTS team in mail loop <div> <div style="border-style:solid none none;border-width:1pt medium medium;padding:3pt 0cm 0cm;border-color:currentcolor"> From: Huang, Rachel Sent: 19 January 2022 11:18 To: <a href="mailto:alex.hung@canonical.com" target="_blank">alex.hung@canonical.com</a> Cc: Huang, Bryan <<a href="mailto:bryanhuang@hpe.com" target="_blank">bryanhuang@hpe.com</a>>; Chang, Alvin (HPE DVT UEFI) <<a href="mailto:achang@hpe.com" target="_blank">achang@hpe.com</a>> Subject: How to fix stuck in infinite boot loop under EFI RT service set time interface test item with HPE </div> </div> Hi Alex, Could you help to give us some suggestions about #9#13? 1. Insert Ubuntu FWTS live usb key in SUT 2. Boot into RBSU 3. Select System Default Options 4. Set "Restore Default System Settings" to "Yes, restore the default settings." 5. Wait system reboot and restore default settings 6. Press "F11" during POST to boot to one-time boot menu 7. Select Ubuntu FWTS live usb key in one-time boot menu 8. Select "All Batch Tests" then "OK" to start test <img style="width: 3.8645in; height: 2.5416in;" id="gmail-m_-3275801643947068909Picture_x0020_2" src="cid:17e78cfc9bf6917eb2" width="371" height="244" border="0"> 9. System will stuck in boot loop under UEFI RT service set time interface cases <img style="width: 7.2604in; height: 4.6354in;" id="gmail-m_-3275801643947068909gmail-m_-493334367843517952Picture_x0020_1" src="cid:17e78cfc9bf4cff311" width="697" height="445" border="0"> 10. Reboot SUT 11. Select Ubuntu FWTS live usb key in one-time boot menu 12. Select " Select Individual Tests" then "OK" to start test 13. System will stuck in boot loop under UEFI RT service set time interface cases as well *Ubuntu FWTS version: V21.12.00. * Ubuntu FWTS version: V21.05.00. BRs, Rachel </div> </div> </blockquote> </div> -- <div> <div> Cheers, Alex Hung </div> </div> </div> </div> </blockquote></div> -- <div dir="ltr" class="gmail_signature"><div dir="ltr">Cheers, Alex Hung </div></div>