[Bug 2078640] Re: fail to access ubuntu after 24.04 upgrade

[Leonidas S. Barbosa]

** Information type changed from Private Security to Public

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https://bugs.launchpad.net/bugs/2078640

Title:
  fail to access ubuntu after 24.04 upgrade

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  After upgrading ubuntu in my dual boot Windows11-Ubuntu22.04 to Ubuntu24.04, logging into Ubuntu takes me to the Dell XPS bios.  I am able to log into Windows.  I have tried boot-repair in the live disk try ubuntu
  without success.  I can access my Ubuntu files from the live disk.  I have also changed the grub file to uncomment OS_PROBER_DISABLE=false without changing anything.  From the bios I tried changing the EFI/ubuntu
  file from shim... to grub.cfg without affecting anything.  I would be grateful for any help to restore the ubuntu login.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ubuntu-release-upgrader-core 1:24.04.22
  ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12
  Uname: Linux 6.8.0-41-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.498
  CloudArchitecture: x86_64
  CloudID: nocloud
  CloudName: unknown
  CloudPlatform: nocloud
  CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Sep  1 20:06:32 2024
  LiveMediaBuild: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
  PackageArchitecture: all
  ProcEnviron:
   LANG=C.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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