[Bug 2080264] [NEW] upgrade failure from 22.04 LTS to 24.04 LTS

[ironmikezero]

Public bug reported:

I'm not tech savvy enough to understand bug or not?
(Gnome ver. 42.9)  

Upgrade from 22.04 to 24.04 starts but fails, & displays:

Error msg - An unresolvable problem occurred while calculating the
upgrade.

This was likely caused by: * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and 
try the upgrade again.

(tried, no joy)

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to
investigate this yourself the log files in '/var/log/dist-upgrade' will
contain details about the upgrade. Specifically, look at 'main.log' and
'apt.log'.


Terminal does not appear to accept password (nothing appears as I type, although it seems to work) security measure?

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.19
Uname: Linux 6.9.3-76060903-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 10 10:27:07 2024
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2024-09-10 (0 days ago)
VarLogDistupgradeTermlog:
 
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2016-10-29T10:15:35.504000
mtime.conffile..etc.update-manager.release-upgrades: 2024-08-30T17:17:17.659878

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages wayland-session

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https://bugs.launchpad.net/bugs/2080264

Title:
  upgrade failure from 22.04 LTS to 24.04 LTS

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I'm not tech savvy enough to understand bug or not?
  (Gnome ver. 42.9)  

  Upgrade from 22.04 to 24.04 starts but fails, & displays:

  Error msg - An unresolvable problem occurred while calculating the
  upgrade.

  This was likely caused by: * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and 
  try the upgrade again.

  (tried, no joy)

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  
  Terminal does not appear to accept password (nothing appears as I type, although it seems to work) security measure?

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.19
  Uname: Linux 6.9.3-76060903-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep 10 10:27:07 2024
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2024-09-10 (0 days ago)
  VarLogDistupgradeTermlog:
   
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2016-10-29T10:15:35.504000
  mtime.conffile..etc.update-manager.release-upgrades: 2024-08-30T17:17:17.659878

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