[Bug 2087989] [NEW] do-release-upgrade failure from 22.04.5 to 24.04.1

Tue Nov 12 17:17:55 UTC 2024

Public bug reported:

I've been upgrading an Ubunutu server install (that probably originated
with v12 or so, many years ago), and it failed during the upgrade to
24.04.1 with the error:

```
E:Could not get lock /var/lib/dpkg/lock-frontend. It is held by
process 8439 (apt-get), W:Be aware that removing the lock file is not
a solution and may break your system., E:Unable to acquire the dpkg
frontend lock (/var/lib/dpkg/lock-frontend), is another process using
it?

dpkg: error: dpkg frontend lock was locked by another process with pid 8439
```

I was running nothing else of note at the time, and seconds after the
error when I checked, and pid 8439 did not exist (presumably it was part
of the release upgrade process).

```
> lsb_release -rd
Description:    Ubuntu 22.04.5 LTS
Release:        22.04
```

The last messages displayed were:

```
Get:1429 http://us.archive.ubuntu.com/ubuntu noble/universe amd64 pocketsphinx-en-us all 0.8.0+real5prealpha+1-15ubuntu5 [27.4 MB]
Get:1430 http://us.archive.ubuntu.com/ubuntu noble/main amd64 ssh-import-id all 5.11-0ubuntu2 [10.0 kB]
Fetched 2,117 MB in 6s (7,087 kB/s)

Upgrading
Fetched 0 B in 0s (0 B/s)
   Upgrading: libc6-dbg:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc6-dbg:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (= 2.35-0ubuntu3.8)
   Upgrading: libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > due to libnih1:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (< 2.36)
   Upgrading: libc6-i386:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc6-i386:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (= 2.35-0ubuntu3.8)
   Upgrading: libc6-dev:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc6-dev:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (= 2.35-0ubuntu3.8)
   Upgrading: libc-dev-bin:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH NPb Ib > due to libc-dev-bin:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (< 2.36)
   Upgrading: libc-bin:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc-bin:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (< 2.36)
  MarkInstall libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > FU=1
    MarkInstall locales:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > FU=0
    Installing libc-bin:amd64 as Depends of locales:amd64
      MarkInstall libc-bin:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU > FU=0
    MarkInstall libc6-dbg:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU > FU=0
    MarkInstall libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
      libnih1:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii pumU > (< 2.36) can't be satisfied! (dep)
   Removing: libnih1:amd64 as upgrade is not possible
    MarkDelete libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
    MarkInstall libc6-i386:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU > FU=0
    MarkInstall libc6-dev:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > FU=0
    Installing libc-dev-bin:amd64 as Depends of libc6-dev:amd64
      MarkInstall libc-dev-bin:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU NPb IPb > FU=0
      ignore old unsatisfied important dependency on libc-devtools:amd64
Starting pkgProblemResolver with broken count: 2
Starting 2 pkgProblemResolver with broken count: 2
Investigating (0) libnih-dbus1:amd64 < 1.0.3-12build1 @ii mK Ib >
Broken libnih-dbus1:amd64 Depends on libnih1:amd64 < 1.0.3-12build1 @ii mR > (= 1.0.3-12build1)
  Considering libnih1:amd64 0 as a solution to libnih-dbus1:amd64 -1
  Removing libnih-dbus1:amd64 rather than change libnih1:amd64
  MarkDelete libnih-dbus1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
Investigating (0) mountall:amd64 < 2.54ubuntu1 @ii mK Ib >
Broken mountall:amd64 Depends on libnih-dbus1:amd64 < 1.0.3-12build1 @ii mR > (>= 1.0.0)
  Considering libnih-dbus1:amd64 -1 as a solution to mountall:amd64 -2
  Removing mountall:amd64 rather than change libnih-dbus1:amd64
  MarkDelete mountall:amd64 < 2.54ubuntu1 @ii mK Ib > FU=0
Done

Upgrading

Could not install the upgrades

The upgrade has aborted. Your system could be in an unusable state. A
recovery will run now (dpkg --configure -a).

Please report this bug in a browser at
http://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+filebug
and attach the files in /var/log/dist-upgrade/ to the bug report.
E:Could not get lock /var/lib/dpkg/lock-frontend. It is held by
```

Upon closer inspection, possibly the error message displayed at the end
is not the error that caused the upgrade to fail, but an error that
happened when it tried to recover?

I restored my /etc/apt/sources.list and tried again, and the same messages were displayed up until "Upgrading" and then it continued fine after that:

```
Upgrading
Fetched 0 B in 0s (0 B/s)
Preconfiguring packages ...
Preconfiguring packages ...
Preconfiguring packages ...
(Reading database ... 188327 files and directories currently installed.)
Preparing to unpack .../libc6-dbg_2.39-0ubuntu8.3_amd64.deb ...
Unpacking libc6-dbg:amd64 (2.39-0ubuntu8.3) over (2.35-0ubuntu3.8) ...

Progress: [  5%]
```

It seems the retry has succeeded, so, no reproduction case here, no
assistance needed on my side, but it said to please report this bug so I
did, cheers!

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "contents of /var/log/dist-upgrade"
   https://bugs.launchpad.net/bugs/2087989/+attachment/5836748/+files/dist-upgrade.tgz

-- 
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Ubuntu.
https://bugs.launchpad.net/bugs/2087989

Title:
  do-release-upgrade failure from 22.04.5 to 24.04.1

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I've been upgrading an Ubunutu server install (that probably
  originated with v12 or so, many years ago), and it failed during the
  upgrade to 24.04.1 with the error:

  ```
  E:Could not get lock /var/lib/dpkg/lock-frontend. It is held by
  process 8439 (apt-get), W:Be aware that removing the lock file is not
  a solution and may break your system., E:Unable to acquire the dpkg
  frontend lock (/var/lib/dpkg/lock-frontend), is another process using
  it?

  dpkg: error: dpkg frontend lock was locked by another process with pid 8439
  ```

  I was running nothing else of note at the time, and seconds after the
  error when I checked, and pid 8439 did not exist (presumably it was
  part of the release upgrade process).

  ```
  > lsb_release -rd
  Description:    Ubuntu 22.04.5 LTS
  Release:        22.04
  ```

  The last messages displayed were:

  ```
  Get:1429 http://us.archive.ubuntu.com/ubuntu noble/universe amd64 pocketsphinx-en-us all 0.8.0+real5prealpha+1-15ubuntu5 [27.4 MB]
  Get:1430 http://us.archive.ubuntu.com/ubuntu noble/main amd64 ssh-import-id all 5.11-0ubuntu2 [10.0 kB]
  Fetched 2,117 MB in 6s (7,087 kB/s)

  Upgrading
  Fetched 0 B in 0s (0 B/s)
     Upgrading: libc6-dbg:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc6-dbg:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (= 2.35-0ubuntu3.8)
     Upgrading: libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > due to libnih1:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (< 2.36)
     Upgrading: libc6-i386:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc6-i386:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (= 2.35-0ubuntu3.8)
     Upgrading: libc6-dev:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc6-dev:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (= 2.35-0ubuntu3.8)
     Upgrading: libc-dev-bin:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH NPb Ib > due to libc-dev-bin:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (< 2.36)
     Upgrading: libc-bin:amd64 < 2.35-0ubuntu3.8 | 2.39-0ubuntu8.3 @ii umH Ib > due to libc-bin:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > (< 2.36)
    MarkInstall libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > FU=1
      MarkInstall locales:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > FU=0
      Installing libc-bin:amd64 as Depends of locales:amd64
        MarkInstall libc-bin:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU > FU=0
      MarkInstall libc6-dbg:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU > FU=0
      MarkInstall libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
        libnih1:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii pumU > (< 2.36) can't be satisfied! (dep)
     Removing: libnih1:amd64 as upgrade is not possible
      MarkDelete libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
      MarkInstall libc6-i386:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU > FU=0
      MarkInstall libc6-dev:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU Ib > FU=0
      Installing libc-dev-bin:amd64 as Depends of libc6-dev:amd64
        MarkInstall libc-dev-bin:amd64 < 2.35-0ubuntu3.8 -> 2.39-0ubuntu8.3 @ii umU NPb IPb > FU=0
        ignore old unsatisfied important dependency on libc-devtools:amd64
  Starting pkgProblemResolver with broken count: 2
  Starting 2 pkgProblemResolver with broken count: 2
  Investigating (0) libnih-dbus1:amd64 < 1.0.3-12build1 @ii mK Ib >
  Broken libnih-dbus1:amd64 Depends on libnih1:amd64 < 1.0.3-12build1 @ii mR > (= 1.0.3-12build1)
    Considering libnih1:amd64 0 as a solution to libnih-dbus1:amd64 -1
    Removing libnih-dbus1:amd64 rather than change libnih1:amd64
    MarkDelete libnih-dbus1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
  Investigating (0) mountall:amd64 < 2.54ubuntu1 @ii mK Ib >
  Broken mountall:amd64 Depends on libnih-dbus1:amd64 < 1.0.3-12build1 @ii mR > (>= 1.0.0)
    Considering libnih-dbus1:amd64 -1 as a solution to mountall:amd64 -2
    Removing mountall:amd64 rather than change libnih-dbus1:amd64
    MarkDelete mountall:amd64 < 2.54ubuntu1 @ii mK Ib > FU=0
  Done

  Upgrading

  Could not install the upgrades

  The upgrade has aborted. Your system could be in an unusable state. A
  recovery will run now (dpkg --configure -a).

  Please report this bug in a browser at
  http://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+filebug
  and attach the files in /var/log/dist-upgrade/ to the bug report.
  E:Could not get lock /var/lib/dpkg/lock-frontend. It is held by
  ```

  Upon closer inspection, possibly the error message displayed at the
  end is not the error that caused the upgrade to fail, but an error
  that happened when it tried to recover?

  I restored my /etc/apt/sources.list and tried again, and the same messages were displayed up until "Upgrading" and then it continued fine after that:

  ```
  Upgrading
  Fetched 0 B in 0s (0 B/s)
  Preconfiguring packages ...
  Preconfiguring packages ...
  Preconfiguring packages ...
  (Reading database ... 188327 files and directories currently installed.)
  Preparing to unpack .../libc6-dbg_2.39-0ubuntu8.3_amd64.deb ...
  Unpacking libc6-dbg:amd64 (2.39-0ubuntu8.3) over (2.35-0ubuntu3.8) ...

  Progress: [  5%]
  ```

  It seems the retry has succeeded, so, no reproduction case here, no
  assistance needed on my side, but it said to please report this bug so
  I did, cheers!

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