[Bug 2065294] Re: Diagnostics settings flips to Never without any user action

[Launchpad Bug Tracker]

This bug was fixed in the package gnome-control-center -
1:46.4-0ubuntu0.24.04.1

---------------
gnome-control-center (1:46.4-0ubuntu0.24.04.1) noble; urgency=medium

  * New upstream version (LP: #2080611).
    - fixes issues with fingerprint enrollment (lp: #2076164)
  * d/p/u/list-apps-even-without-malcontent.patch: Allow apps page to be
    populated even if Malcontent is not present at run-time. (lp: #2072772)

  [ Alessandro Astone ]
  * debian/patches: Better handle dbus callback from WhoopsiePreferences
    (LP: #2065294)

  [ Bin Li ]
  * d/p/datetime-fix-disabling-of-auto-timezone-during-pane.patch:
    - fix disabling of auto timezone during panel load (lp: #2073430)

gnome-control-center (1:46.3-0ubuntu0.24.04.1) noble; urgency=medium

  * New upstream version (lp: #2064762)
  * Enable the malcontent option not that the MIR is approved
    (lp: #2072772)

 -- Nathan Pratta Teodosio <nathan.teodosio at canonical.com>  Mon, 16 Sep
2024 16:29:15 +0200

** Changed in: gnome-control-center (Ubuntu Noble)
       Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/2065294

Title:
  Diagnostics settings flips to Never without any user action

Status in gnome-control-center package in Ubuntu:
  Fix Released
Status in whoopsie-preferences package in Ubuntu:
  Invalid
Status in gnome-control-center source package in Jammy:
  Fix Released
Status in whoopsie-preferences source package in Jammy:
  Invalid
Status in gnome-control-center source package in Noble:
  Fix Released
Status in whoopsie-preferences source package in Noble:
  Invalid

Bug description:
  [ Impact ]

  In GNOME Settings' Diagnostics page, the switch to control automatic
  bug reporting to Canonical automatically flips to "Never" after 1
  minute of the page being open without interaction

  The bug triggered because the DBus service that manages the automatic-bug-reporting configuration ("whoopsie-preferences") quits after 1 minute of inactivity, and GNOME Settings receives an "invalidation" signal when that happens.
  We are fixing the issue by detecting that the service has quit in which case we should not refresh the state of the setting.

  A further change should be applied to the whoopsie-preferences service
  to avoid quitting when there are clients still listening for potential
  settings changes.

  [ Test Plan ]

   * Open GNOME Settings -> Privacy & Security -> Diagnostics

   * You should see `Send error reports to Canonical` set to `Manual` by default.
     > If instead it is set to Never, change it now to another option.

   * Stay on the settings page for more than 60 seconds

   * The setting should have remained the same and *not* have
  automatically changed to `Never`.

  [ Where problems could occur ]

  This patch also tries to re-start the "whoopsie-preferences" daemon
  when it automatically stops after 60 seconds, because GNOME Settings
  should keep listening for settings changes from external factors. This
  should not present any issues, but it's the most "intrusive" part of
  the patch.

  
  [ Original Description ]
  steps to reproduce.
  1. Open Gnome Settings
  2. Go to Privacy -> Diagnostics
  3. You should see `Send error reports to Canonical` set to Manual by default.
  4. Stay on the settings page for some time (maybe <2 mins), the setting will slip to Never.

  You could also try to change the settings to Automatic and stay on the
  page, it will also flip to Never within a couple of minutes.

  I noticed this on Jammy, Mantic, and Noble.

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