[Bug 2067013] Re: package libpam-modules 1.3.1-5ubuntu4.7 failed to install/upgrade: new libpam-modules:amd64 package pre-installation script subprocess returned error exit status 2

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** Tags removed: need-duplicate-check

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Title:
  package libpam-modules 1.3.1-5ubuntu4.7 failed to install/upgrade: new
  libpam-modules:amd64 package pre-installation script subprocess
  returned error exit status 2

Status in pam package in Ubuntu:
  New

Bug description:
  dpkg: error processing archive /var/cache/apt/archives/libpam-modules_1.4.0-11ubuntu2.4_amd64.deb (--unpack):
   new libpam-modules:amd64 package pre-installation script subprocess returned error exit status 2
  Errors were encountered while processing:
   /var/cache/apt/archives/libpam-modules_1.4.0-11ubuntu2.4_amd64.deb
  ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/libpam-modules.0.crash'
  Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an error code (1)

  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: libpam-modules 1.3.1-5ubuntu4.7
  ProcVersionSignature: Ubuntu 5.15.0-1060.68~20.04.1-gcp 5.15.149
  Uname: Linux 5.15.0-1060-gcp x86_64
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CloudArchitecture: x86_64
  CloudID: gce
  CloudName: gce
  CloudPlatform: gce
  CloudRegion: asia-east1
  CloudSubPlatform: metadata (http://metadata.google.internal/computeMetadata/v1/)
  Date: Fri May 24 11:32:33 2024
  ErrorMessage: new libpam-modules:amd64 package pre-installation script subprocess returned error exit status 2
  Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
  RelatedPackageVersions:
   dpkg 1.21.1ubuntu2.3
   apt  2.0.10
  SourcePackage: pam
  Title: package libpam-modules 1.3.1-5ubuntu4.7 failed to install/upgrade: new libpam-modules:amd64 package pre-installation script subprocess returned error exit status 2
  UpgradeStatus: Upgraded to focal on 2024-05-24 (0 days ago)

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