[Bug 2059102] Re: Die Aktualisierungsverwaltung läuft nicht mehr durch.

[Renan Rodrigo]

Hello, Rainer
Thanks for reporting this issue

- As the main problem you have is related to update manager, I am
targeting the team so they can investigate what happens on their side.

- On our side, I can see in the logs that livepatch is failing (whether
enabling, disabling, etc;) with "Error running canonical-livepatch
status: error executing status: livepatchd error: daemon shutting down".
To be sure on how to proceed, I am also targeting livepatch people -
which logs should we go for to understand what is happening?

I expect them to request more information, and we need more information
ourselves to fix the problem.

** Also affects: update-manager (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: canonical-livepatch-client
   Importance: Undecided
       Status: New

** Changed in: ubuntu-advantage-tools (Ubuntu)
       Status: New => Incomplete

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/2059102

Title:
  Die Aktualisierungsverwaltung läuft nicht mehr durch.

Status in Canonical Livepatch Client:
  New
Status in ubuntu-advantage-tools package in Ubuntu:
  Incomplete
Status in update-manager package in Ubuntu:
  New

Bug description:
  Desgleichen kann ich dann das nicht beenden, und ubuntu pro kann nicht
  deaktiviert werden.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-advantage-tools 31.2~22.04
  ProcVersionSignature: Ubuntu 5.15.0-101.111-generic 5.15.143
  Uname: Linux 5.15.0-101-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar 26 10:58:44 2024
  InstallationDate: Installed on 2019-05-20 (1771 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-advantage-tools
  UpgradeStatus: No upgrade log present (probably fresh install)
  apparmor_logs.txt: Mär 26 10:44:30 Schlauberger kernel: audit: type=1400 audit(1711446270.959:5): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=481 comm="apparmor_parser"
  cloud-id.txt-error: Invalid command specified 'cloud-id'.
  livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: livepatchd error: daemon shutting down
  uaclient.conf:
   contract_url: https://contracts.canonical.com
   log_level: debug

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