[Bug 2058133] Re: update-manager crashes when ua security-status response is an error

Thu Mar 21 13:49:01 UTC 2024

Hi Nathan, here is the output from the python3 command as requested:

[UpdateInfo{'download_size': 3590030, 'origin': 'it.archive.ubuntu.com',
'package': 'librados2', 'provided_by': 'standard-updates', 'status':
'upgrade_available', 'version': '17.2.7-0ubuntu0.22.04.1'},
UpdateInfo{'download_size': 3547412, 'origin': 'it.archive.ubuntu.com',
'package': 'librbd1', 'provided_by': 'standard-updates', 'status':
'upgrade_available', 'version': '17.2.7-0ubuntu0.22.04.1'},
UpdateInfo{'download_size': 115463212, 'origin': 'brave-browser-apt-
release.s3.brave.com', 'package': 'brave-browser', 'provided_by':
'standard-updates', 'status': 'upgrade_available', 'version':
'1.64.109'}, UpdateInfo{'download_size': 2412, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-image-oem-22.04c',
'provided_by': 'standard-security', 'status': 'upgrade_available',
'version': '6.1.0.1036.37'}, UpdateInfo{'download_size': 1674, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-modules-ipu6-oem-22.04b',
'provided_by': 'standard-security', 'status': 'upgrade_available',
'version': '6.1.0.1036.37'}, UpdateInfo{'download_size': 2370, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-modules-ipu6-oem-22.04c',
'provided_by': 'standard-security', 'status': 'upgrade_available',
'version': '6.1.0.1036.37'}, UpdateInfo{'download_size': 1654, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-oem-22.04b', 'provided_by':
'standard-security', 'status': 'upgrade_available', 'version':
'6.1.0.1036.37'}, UpdateInfo{'download_size': 1710, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-oem-22.04c', 'provided_by':
'standard-security', 'status': 'upgrade_available', 'version':
'6.1.0.1036.37'}, UpdateInfo{'download_size': 2284, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-headers-oem-22.04c',
'provided_by': 'standard-security', 'status': 'upgrade_available',
'version': '6.1.0.1036.37'}, UpdateInfo{'download_size': 1674, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-modules-ivsc-oem-22.04b',
'provided_by': 'standard-security', 'status': 'upgrade_available',
'version': '6.1.0.1036.37'}, UpdateInfo{'download_size': 2378, 'origin':
'it.archive.ubuntu.com', 'package': 'linux-modules-ivsc-oem-22.04c',
'provided_by': 'standard-security', 'status': 'upgrade_available',
'version': '6.1.0.1036.37'}]

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https://bugs.launchpad.net/bugs/2058133

Title:
  update-manager crashes when ua security-status response is an error

Status in ubuntu-advantage-tools package in Ubuntu:
  Invalid
Status in update-manager package in Ubuntu:
  Triaged

Bug description:
  Below is a run in my computer. Please send a mail on what to do

  fuga2:~> update-manager -c -d
  Unexpected error(s) occurred.
  For more details, see the log: /var/log/ubuntu-advantage.log
  To file a bug run: ubuntu-bug ubuntu-advantage-tools
  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished
      self._action_done(action,
    File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done
      self.window_main.start_available()
    File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available
      self.refresh_cache()
    File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache
      self._get_ua_security_status()
    File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status
      s = json.load(p.stdout)
    File "/usr/lib/python3.10/json/__init__.py", line 293, in load
      return loads(fp.read(),
    File "/usr/lib/python3.10/json/__init__.py", line 346, in loads
      return _default_decoder.decode(s)
    File "/usr/lib/python3.10/json/decoder.py", line 337, in decode
      obj, end = self.raw_decode(s, idx=_w(s, 0).end())
    File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode
      raise JSONDecodeError("Expecting value", s, err.value) from None
  json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
  ^CTraceback (most recent call last):
    File "/usr/bin/update-manager", line 125, in <module>
      Gtk.main()
    File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main
      with register_sigint_fallback(Gtk.main_quit):
    File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__
      next(self.gen)
    File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback
      signal.default_int_handler(signal.SIGINT, None)
  KeyboardInterrupt

  fuga2:~> ubuntu-bug ubuntu-advantage-tools
  fuga2:~> update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied
  update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot open directory "/var/lib": permission denied
  Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.

  fuga2:~>

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-advantage-tools 31.2~22.04
  ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143
  Uname: Linux 5.15.0-100-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Mar 17 11:22:30 2024
  PackageArchitecture: all
  SourcePackage: ubuntu-advantage-tools
  UpgradeStatus: Upgraded to jammy on 2024-03-09 (7 days ago)
  apparmor_logs.txt: Mar 17 11:15:18 fuga2 kernel: audit: type=1400 audit(1710666917.933:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1057 comm="apparmor_parser"
  cloud-id.txt-error: Invalid command specified 'cloud-id'.
  livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied
  uaclient.conf:
   contract_url: https://contracts.canonical.com
   log_level: debug

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