[Bug 2066304] Re: update-manager crashed

[Nathan Teodosio]

*** This bug is a duplicate of bug 2058133 ***
    https://bugs.launchpad.net/bugs/2058133

** This bug has been marked a duplicate of bug 2058133
   [SRU] update-manager crashes when ua security-status response is an error

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https://bugs.launchpad.net/bugs/2066304

Title:
  update-manager crashed

Status in ubuntu-advantage-tools package in Ubuntu:
  Incomplete
Status in update-manager package in Ubuntu:
  New

Bug description:
  Hi,

  update-manager crashed with json.decoder.JSONDecodeError

  Description:	Ubuntu 22.04.4 LTS
  Release:	22.04

  ProblemType: Crash
  CrashCounter: 1
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 21 23:56:42 2024
  ExecutablePath: /usr/bin/update-manager
  ExecutableTimestamp: 1702031006
  InterpreterPath: /usr/bin/python3.10
  ProcCmdline: /usr/bin/python3 /usr/bin/update-manager --no-update --no-focus-on-map

  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash

  json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo

  Any idea plz ?

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-advantage-tools 31.2.3~22.04
  ProcVersionSignature: Ubuntu 6.5.0-28.29~22.04.1-generic 6.5.13
  Uname: Linux 6.5.0-28-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 21 23:28:17 2024
  InstallationDate: Installed on 2022-01-25 (847 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubuntu-advantage-tools
  UpgradeStatus: Upgraded to jammy on 2022-04-28 (754 days ago)
  apparmor_logs.txt:
   
  cloud-id.txt-error: Invalid command specified 'cloud-id'.
  livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/278/livepatchd.err: permission denied
  uaclient.conf:
   contract_url: https://contracts.canonical.com
   log_level: debug

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