[Bug 2077310] [NEW] Can’t upgrade from 22.04.4 to 24-04

José Antonio López Molina 2077310 at bugs.launchpad.net
Mon Aug 19 08:42:10 UTC 2024


Public bug reported:

An unresolvable problem occurred while calculating the upgrade.

 This was likely caused by:
 * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again.

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to
investigate this yourself the log files in '/var/log/dist-upgrade' will
contain details about the upgrade. Specifically, look at 'main.log' and
'apt.log'.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.19
ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:1000:124:6976797:2024-08-14 22:33:11.331999962 +0200:2024-08-14 22:33:11.379999962 +0200:/var/crash/_usr_bin_nautilus.1000.crash
 644:1000:124:0:2024-08-14 22:33:11.331999962 +0200:2024-08-14 22:33:11.331999962 +0200:/var/crash/_usr_bin_nautilus.1000.upload
 600:117:124:37:2024-08-14 22:33:12.615999957 +0200:2024-08-14 22:33:12.615999957 +0200:/var/crash/_usr_bin_nautilus.1000.uploaded
 600:0:124:205932:2024-08-19 10:13:04.373130398 +0200:2024-08-19 10:13:04.431129624 +0200:/var/crash/pipewire-pulse.0.crash
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 19 10:38:43 2024
InstallationDate: Installed on 2023-07-25 (390 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2024-08-19 (0 days ago)
VarLogDistupgradeAptHistorylog:
 Start-Date: 2024-08-19  10:34:53
 Requested-By: tekylo (1000)
 End-Date: 2024-08-19  10:34:53
VarLogDistupgradeApttermlog:
 Log started: 2024-08-19  10:34:53
 Log ended: 2024-08-19  10:34:53
VarLogDistupgradeTermlog:
 
mtime.conffile..etc.update-manager.release-upgrades: 2024-08-19T09:18:16.342916

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages

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https://bugs.launchpad.net/bugs/2077310

Title:
  Can’t upgrade from 22.04.4 to 24-04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.19
  ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
  Uname: Linux 6.8.0-40-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   640:1000:124:6976797:2024-08-14 22:33:11.331999962 +0200:2024-08-14 22:33:11.379999962 +0200:/var/crash/_usr_bin_nautilus.1000.crash
   644:1000:124:0:2024-08-14 22:33:11.331999962 +0200:2024-08-14 22:33:11.331999962 +0200:/var/crash/_usr_bin_nautilus.1000.upload
   600:117:124:37:2024-08-14 22:33:12.615999957 +0200:2024-08-14 22:33:12.615999957 +0200:/var/crash/_usr_bin_nautilus.1000.uploaded
   600:0:124:205932:2024-08-19 10:13:04.373130398 +0200:2024-08-19 10:13:04.431129624 +0200:/var/crash/pipewire-pulse.0.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug 19 10:38:43 2024
  InstallationDate: Installed on 2023-07-25 (390 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2024-08-19 (0 days ago)
  VarLogDistupgradeAptHistorylog:
   Start-Date: 2024-08-19  10:34:53
   Requested-By: tekylo (1000)
   End-Date: 2024-08-19  10:34:53
  VarLogDistupgradeApttermlog:
   Log started: 2024-08-19  10:34:53
   Log ended: 2024-08-19  10:34:53
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update-manager.release-upgrades: 2024-08-19T09:18:16.342916

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