[Bug 2063977] [NEW] upgrade from 20.04 to 22.04 crashes

[Li Chiu]

Public bug reported:

upgrade show the following error:


Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This was likely caused by:
 * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again.

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to
investigate this yourself the log files in '/var/log/dist-upgrade' will
contain details about the upgrade. Specifically, look at 'main.log' and
'apt.log'.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.41
ProcVersionSignature: Ubuntu 5.15.0-105.115~20.04.1-generic 5.15.148
Uname: Linux 5.15.0-105-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 28 10:17:49 2024
InstallationDate: Installed on 2021-05-16 (1077 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to focal on 2024-04-28 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade focal third-party-packages

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https://bugs.launchpad.net/bugs/2063977

Title:
  upgrade from 20.04 to 22.04 crashes

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  upgrade show the following error:


  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.41
  ProcVersionSignature: Ubuntu 5.15.0-105.115~20.04.1-generic 5.15.148
  Uname: Linux 5.15.0-105-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 28 10:17:49 2024
  InstallationDate: Installed on 2021-05-16 (1077 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to focal on 2024-04-28 (0 days ago)
  VarLogDistupgradeTermlog:

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