[Bug 2059898] Re: Subiquity fails to download packages after linux-generic after waiving mirror test

Thu Apr 11 07:00:34 UTC 2024

** Summary changed:

- ubuntu-24.04 daily build install failed with netwok cable connected
+ Subiquity fails to download packages after linux-generic after waiving mirror test

** Summary changed:

- Subiquity fails to download packages after linux-generic after waiving mirror test
+ Subiquity fails to download packages after  waiving mirror test

** Summary changed:

- Subiquity fails to download packages after  waiving mirror test
+ Subiquity fails to download packages after  ignoring mirror test result

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https://bugs.launchpad.net/bugs/2059898

Title:
  Subiquity fails to download packages after  ignoring mirror test
  result

Status in subiquity:
  In Progress
Status in subiquity package in Ubuntu:
  In Progress

Bug description:
  verison：ubuntu 24.04 subiquity version
  OS:noble-live-server-amd64.iso
  CPU:AMD EPYC 9634 84-Core Processor*1
  MEMORY: M321R2GA3BB6-CQKVG*2
  ThinkSystem E1.S 5.9mm 7450 PRO 3.84TB Read Intensive NVMe PCIe 4.0 x4 HS SSD
  UEFI MODE

  lsb_release -rd: Description:Untun Noble Numbat(development branch)
  Release: 24.04

  What you expected to happen:
  Install os on disk with with netwok cable connected,expected to install succefully.

  What happened instead:
  Install os with netwok cable connected, install always failed.

  we opened this case https://bugs.launchpad.net/ubuntu/+source/subiquity/+bug/2057996 to solve nvme disk install fail issue before and we use daily build which build on 3/26 have a try and that version is good working at both of netwok cable connected and disconnected case.
  But for 3/29 daily build version, our QA found when connect cable(It's a local area network (LAN) and it cannot connect to the mirror source), it is always failed and report error：
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         finish: cmd-install/stage-curthooks/builtin/cmd-curthooks: FAIL: curtin command curthooks
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Traceback (most recent call last):
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/main.py", line 202, in main
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             ret = args.func(args)
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 2224, in curthooks
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             builtin_curthooks(cfg, target, state)
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 2048, in builtin_curthooks
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             install_kernel(cfg, target)
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 393, in install_kernel
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             install(kernel_package)
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 369, in install
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             distro.install_packages([pkg], target=target, env=env)
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 473, in install_packages
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             return install_cmd('install', args=pkglist, opts=opts, target=target,
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 255, in run_apt_command
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             cmd_rv = apt_install(mode, args, opts=opts, env=env, target=target,
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 303, in apt_install
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             cmd_rv = inchroot.subp(cmd + dl_opts + packages, env=env,
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 843, in subp
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             return subp(*args, **kwargs)
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 323, in subp
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             return _subp(*args, **kwargs)
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:           File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 172, in _subp
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:             raise ProcessExecutionError(stdout=out, stderr=err,
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         curtin.util.ProcessExecutionError: Unexpected error while running command.
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic']
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Exit code: 100
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Reason: -
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Stdout: ''
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Stderr: ''
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Unexpected error while running command.
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic']
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Exit code: 100
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Reason: -
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Stdout: ''
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         Stderr: ''
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:         
  Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stderr: ''
  Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]:   executing curtin install curthooks step
  Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]: installing system
  Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]: 
  Apr 01 07:15:36 ubuntu-server subiquity_event.3119[3119]:     curtin command install
  Apr 01 07:15:44 ubuntu-server systemd-timesyncd[2495]: Timed out waiting for reply from [2620:2d:4000:1::40]:123 (ntp.ubuntu.com).
  Apr 01 07:15:46 ubuntu-server systemd[1]: systemd-timedated.service: Deactivated successfully.

  i uploaded journalctl log on attachment.

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